Hendrick Lexus Charlotte

I love this dealership: they always treat my wife and I well; are prompt; and are willing to work with you if you have to go out of town. well; are prompt; and are willing to work with you if you have to go out of town. More

Great dealership Great service department Mike Mirek is always so helpful and my car is in great shape thanks to him and his team always so helpful and my car is in great shape thanks to him and his team More

My wife and I would like to thank Michael Mirek for always taking care of our automotive needs and concerns. Michael is very knowledgeable and reliable. He is an honest, trustworthy, dependable person. always taking care of our automotive needs and concerns. Michael is very knowledgeable and reliable. He is an honest, trustworthy, dependable person. He is always friendly and helpful each time we visit the dealership. We certainly appreciate him treating us with kindness and respect. Thanks again Michael. Warren and Ann Brooks. More

Working with Hendrick Lexus Charlotte was an absolute pleasure! We just purchased a new Lexus RX350, The entire team was so easy to work with. Thomas Bridges, my salesperson has diligently responded to a pleasure! We just purchased a new Lexus RX350, The entire team was so easy to work with. Thomas Bridges, my salesperson has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Thomas has been nothing short of extremely professional and responsive. I honestly can't say enough wonderful things about him and his service. He kept me updated through texts and emails all throughout, emailed me at 4:30 AM so I didn't miss out on this great vehicle. YES 4:30 in the morning! Picked me up on the day of delivery. Thank you Ralph Yerkes for being so patient and detailed while explaining all the technology features the car offers. Alex Clifton made the financing process very easy. All in all, this was a great experience! Great team to do business with. More

I’ve been utilizing this dealership for the last 6 years & have never been disappointed with either the sales department & especially the service department! My service coordinator, Michael Mirek, whom I ha & have never been disappointed with either the sales department & especially the service department! My service coordinator, Michael Mirek, whom I had never met, made me feel exceedingly comfortable & helped me understand the details of my service visit that day! Excellent customer service! More

I bought my car at this dealership and every check-up has been a very positive experience. I appreciate Michael Mirek ‘s honesty and timely and excellent explanations each visit. been a very positive experience. I appreciate Michael Mirek ‘s honesty and timely and excellent explanations each visit. More

Great experience! Quick and easy. Michael Mirek was very professional and friendly. He opened my front door as well as my rear door so that I could get my baby carrier Quick and easy. Michael Mirek was very professional and friendly. He opened my front door as well as my rear door so that I could get my baby carrier out! Thanks Mike! More

Hendrick and Michael Mirek have provided me with excellent and dependable service for almost 20 years. They have kept my 2004 RX 330 in great shape and have given good advice on when & what needs t excellent and dependable service for almost 20 years. They have kept my 2004 RX 330 in great shape and have given good advice on when & what needs to be done. I highly recommend them. More

The staff have been wonderful To work with at Hendrick Lexus Charlotte. Michael Mirek and the whole service team are very professional and kept me informed with all updates about my car. Excellent servic Lexus Charlotte. Michael Mirek and the whole service team are very professional and kept me informed with all updates about my car. Excellent service ! More

Our experience was top notch, from beginning to end. Eeryone was friendly and knowledgeable. BJ was personable and truly wanted to hear what we had to say and provided helpful information when it came d Eeryone was friendly and knowledgeable. BJ was personable and truly wanted to hear what we had to say and provided helpful information when it came down to purchasing a vehicle. More