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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,757 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

May 05, 2023

Michael Mirek has done great job with my two cars one is RX330 2004 and other is LX430 2006. I truly love Lexus and always pleased to get a service done at 6025 Independence location. Michael Mirek does exc More

by Jenny.wang55
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 09, 2023 -

Hendrick Lexus Charlotte responded

Jenny.wang55, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 05, 2023

Always great attitude - treat you like a real person. - Keep you informed. Brandon Culpepper stayed on top of things and was pleasant to work with. More

by bill.reed4088
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Culpepper
May 08, 2023 -

Hendrick Lexus Charlotte responded

Bill.reed4088, we're glad you had such a wonderful experience with Brandon! We look forward to your next visit!

April 21, 2023

I had a wonderful experience with my Service Advisor Vanessa Hartley. She was friendly, explained the service provided. Would highly recommend her! I am very happy with the service! More

by Rsgrundmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 24, 2023 -

Hendrick Lexus Charlotte responded

Rsgrundmann, we are glad we could help! We agree, Vanessa does a fantastic job! See you next time!

April 18, 2023

Very organized process and knowledgeable team, and got out in less than 6 hours haha. More

by Anne ratcliffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bj, Chris frydrychowski, Ralph Terkes, and Kyle riddle. All 5 stars!!
Apr 19, 2023 -

Hendrick Lexus Charlotte responded

Anne Ratcliffe, we really appreciate your feedback! Thank you for the kind words about our team! We do hope we can be of assistance in the future. Take care!

April 17, 2023

Ivan was so patient with me, and was a great salesman. He was so awesome! Ralph was great, he knows his stuff about my new car! Paul was the bomb, love his sense of humor and he was great to talk to. More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Blair Paul Tsiolkas Ralph Yerkes
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Hello Vanessa, thank you; we appreciate your feedback! Ralph, Ivan, and Paul were pleased to be at your service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

Jaysen Coffil and Ralph Yerkes did an amazing job making buying a new car easy, efficient, and simple thanks to their hard work and helpful explanations! More

by KC914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2023

I have consistently gotten excellent service at Hendrick Lexus. Michael Mirek is my trusted service representative. He is professional, knowledgeable, courteous and provides superior customer service. I More

by BAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Hello Bag, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Mike. If you have further needs or questions, please reach out!

April 15, 2023

Great experience buying my new Lexus nx350h my salesman Aaron was awesome . Paul took good care of financing . Ralph did a fun job in technology and showed all the bells snd whistles . Overall great experi More

by Perriann.payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Aaron , Ralph
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Perriann.payne, thanks for your praise and kind comments about our team. Kudos to Paul, Ralph, and Aaron for going above and beyond during your visit. We do hope we can be of assistance in the future. Take care!

April 15, 2023

Thanks to Hayden Weddle I understand how to operate my vehicle! He was very patient and thorough. Every dealership needs a tech specialist like Hayden. I was shocked to have him standing by the vehichle a More

by Trueredd0414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Hayden
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Trueredd0414, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Kudos to Hayden for delivering the level of service you should expect when purchasing a Lexus. We hope you enjoy your new car and please feel free to call if you have any questions. Have a great day!

April 15, 2023

Vanessa Hardley is awesome! I always request her as my service assistant because she is thorough and engaging. If she does not have the answer, she will definitely get the answe More

by meet6936
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Thank you for sharing your experience with the world. We are lucky to have Vanessa on our team and glad to know that you feel the same way! We look forward to your next visit. Until then, take care!

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