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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,101 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,101 reviews

December 14, 2023

Excellent quality service. Very professional and pleasant service people. Nice visitor lounge for those who choose to wait. More

by holder.fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2023

Michael Mirek did a great job communicating the issues and facilitating the completion of service on our 235,000 mile LX470. Have been taking the vehicle there since it was new. More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Eb, we're so glad that we were able to go above and beyond your expectations! We appreciate you trusting us to take care of your Lexus over the years!

December 13, 2023

Great service, communication, and workmanship. Brian Dowless, service coordinator, explained process, and kept me well informed More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Gomez, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

December 12, 2023

Mike Mirek does an exceptional job and is both thorough and professional in his approach. More

by michaelteden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Michaelteden1, we are glad we could help!

December 12, 2023

Michael Mirek has been helping me the past two years and together with the service department, they have taken care of my vehicle as expected. No complaints. More

by mbmail29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Jaylen Rudisell
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Mbmail29, thanks for your praise and kind comments about our team.

December 12, 2023

Michael is very professional and helpful. Service completed as promised and on time. We get all our service work done at Hendrick Lexus. More

by loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Loretta, thank you so much for your high rating!

December 12, 2023

Michael Mirek is the best. He keeps me updated on what I need and when I need it. More

by Janice Harper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hill, Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Janice Harper, we really appreciate your feedback!

December 12, 2023

This is the best dealership to work with! Every since we bought our 2020 300h, they have been wonderful with service. Michael Mirek is the absolute best service advisor anyone could have. Tha More

by merlerandall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Merlerandall55, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

Michael Mirek took great care of everything during my service visit. Thanks and I will be back for the next service. More

by rodan.fields6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Rodan.fields6102, thank you so much for your high rating! See you next time!

December 12, 2023

Michael M was professional, and courteous. He kept me informed during the entire process. Very timely. More

by pgh2atl2nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Pgh2atl2nc, thank you so much for the positive review!

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