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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
1,757 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

May 05, 2023

Michael Mirek is by far the BEST advisor that Hendrick Lexus has! Always professional and very friendly! Michael always keeps me updated through out the whole time my car is being serviced. Michael is the More

by cmccotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Cmccotter, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte! Kudos to Mike for his efforts and care!

May 05, 2023

I received excellent service. My wait time was short, and everything was explained very well by my consultant Mike Underwood. He even made sure a scratch I only noticed on my way More

by glessnermm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Glessnermm, reviews like this give us motivation and help us ensure we provide high-quality care. until your next visit, take care!

May 05, 2023

I love this dealership so much. They provide the best service especially Michael Mirek. He is the best More

by zeina.alasfar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Zeina.alasfar, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2023

Michael Mirek was wonderful to work with. Very professional and nice. He made the appointment easy and seamless. More

by Beth0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 05, 2023 -

Beth0716 responded

Thank you, Michael!!

May 08, 2023 -

Hendrick Lexus Charlotte responded

Hello Beth0716, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 05, 2023

Michael mirek is a great service guy to go to I recommend him to everybody.. he makes sure that he takes care of your every need More

by Lemarfranklin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Lemarfranklin, thank you so much for the positive review! If you need anything else, please give us a call. We're always happy to help!

May 05, 2023

Mike underwood has been my service rep for years and does a great job every time! More

by JH - Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Jh - Charlotte, we're happy you found Mike to be so supportive during your experiences here at Hendrick Lexus Charlotte. Thank you for your support over the years!

May 05, 2023

GREAT AS ALWAYS, DAVE MACHOLD EXPLAINED EVERYTHING VERY WELL, WOULD RECOMEND HENDRICK LEXUS TO FRIENDS. More

by M.MIREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE MACHOLD
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Great job Dave!We hope you have a great day!

May 05, 2023

Excellent Service Dept. Mike Mirek handles my service appts and is great to work with . More

by mrgantt7210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Hi Mrgantt7210! We're so happy we were able to help you out!

May 05, 2023

Michael in the service department is always professional, pleasant and gets me in and out quickly. Very pleased. More

by lyndaflowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 09, 2023 -

Hendrick Lexus Charlotte responded

Lyndaflowe, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2023

Hendrick Lexus continues to set the standard of excellent customer service and great follow up at every turn! More

by RCF Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Rcf Man, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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