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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,757 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

May 06, 2023

Always top notch, Michael Mirek took good care or me while my car was being service. More

by Greg B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 09, 2023 -

Hendrick Lexus Charlotte responded

Thanks again for the recommendation, and have an amazing day!

May 06, 2023

I had to bring my toddlers with me to get my car fixed, and Dave Machold was great about getting us in and out quickly. The staff were also so kind and let the kids wander and check out the cars in the sho More

by Ltully17
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Machold, David
May 09, 2023 -

Hendrick Lexus Charlotte responded

Ltully17, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

May 06, 2023

Visit was fast and smooth. No issues at this time. "kudos" to Michael Mirek and Lexus. More

by crawfordlarrymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 09, 2023 -

Hendrick Lexus Charlotte responded

Crawfordlarrymel, we really appreciate your positive review! Until the next time we meet, take care!

May 06, 2023

Understanding, thorough , knowledgeable explanatory. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. More

by Parksidekid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcia Jackson, Michael Mirek
May 09, 2023 -

Hendrick Lexus Charlotte responded

Parksidekid, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 06, 2023

Brandon Culpepper is a service technician who is also a professional. I am pleased to have entrusted him with my auto services. More

by tmfishersr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Culpepper
May 09, 2023 -

Hendrick Lexus Charlotte responded

Hello Tmfishersr, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 06, 2023

The service is top notch and service technician Mike Mirek is A-1! Mr. Mirek is very knowledgeable. personable and customer service is outstanding. More

by valeriecoffey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 09, 2023 -

Hendrick Lexus Charlotte responded

Valeriecoffey53, we are glad we could help! We hope to see you soon!

May 06, 2023

My RX is over 10 years old, but like any Lexus, it still looks and runs great. Brandon Culpeper was my service advisor when I brought it in recently for a standard service. He asked the right questions, lis More

by SMCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Culpeper
May 09, 2023 -

Hendrick Lexus Charlotte responded

Smce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 05, 2023

I really appreciate the service I get from you. Michael Mirek is my service person. I can not say enough of his attention to detail of my needs and makes sure I am taken care of. He communicates wi More

by Susan Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 05, 2023

Michael Mirek does a great job keeping my 3 Lexus running in top form. He’s our guy. More

by b.quinn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 05, 2023

Outstanding and attentive service. Michael kept me up to date on the status of my car More

by mattsamarel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 08, 2023 -

Hendrick Lexus Charlotte responded

Mattsamarel, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

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