Hendrick Lexus Charlotte

Vanessa Hardley was very professional and helpful. She helped me with several issues, including a wheel rim I had damaged on a curb. She helped me with several issues, including a wheel rim I had damaged on a curb. More

Brandon Culpepper is awesome! The service was quick and complete. Also want to shout out the Master Certified tech who worked on my car, Sam Close. Left the car clean and provided The service was quick and complete. Also want to shout out the Master Certified tech who worked on my car, Sam Close. Left the car clean and provided a good explanation of all of the services provided. More

Great service from Vanessa. Her communication was clear and consistent throughout the process and her service recommendations were fair. She used common sense and never tried t Her communication was clear and consistent throughout the process and her service recommendations were fair. She used common sense and never tried to up sell me. I will go back to Vanessa again. Thank you. More

I always have a great service appointment and working with Dave Machold was a pleasure! He kept me informed and was very professional!! Thx with Dave Machold was a pleasure! He kept me informed and was very professional!! Thx More

My experience with Michael Mirek is always pleasant and he makes sure that me and my vehicle is always taken care of. he makes sure that me and my vehicle is always taken care of. More

Vanessa Hartley in service is amazing! ! She is always in touch with me regarding updates on my vehicle. ! She is always in touch with me regarding updates on my vehicle. More

Service was prompt and professional as always. Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning s Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning system at height of pollen season instead of after). More

Recent service visit went as expected. No issues, prompt sign-in and message when vehicle was ready. Dave Machold kept me informed and explained all aspects of the visit on sign-out. I hav No issues, prompt sign-in and message when vehicle was ready. Dave Machold kept me informed and explained all aspects of the visit on sign-out. I have great confidence in Dave and the Lexus service team. More

Awesome experience as always. The consultant Dave Machold was very helpful and he helped during our visit. I would recommend this dealer. The consultant Dave Machold was very helpful and he helped during our visit. I would recommend this dealer. More

Michael Underwood was outstanding as usual. He informed me of the status of my vehicle as maintenance was being performed, and he minimized my in and out time. He informed me of the status of my vehicle as maintenance was being performed, and he minimized my in and out time. More