Hendrick Lexus Charlotte

I really like the fact that I was able to make a last minute appointment to bring my car in the same day to have the transmission fluid checked on my car. My service advisor Brandon provided excellent minute appointment to bring my car in the same day to have the transmission fluid checked on my car. My service advisor Brandon provided excellent service and took the time to explain what they were going to check out on my car. I also liked the fact that I was in and out of the service department in less than 1 hour. More

Great service. Thanks for keeping me posted while I waited and for explaining the details. Thanks for keeping me posted while I waited and for explaining the details. More

A very positive experience. Everyone was thoughtful and courteous. I especially enjoyed Vanessa Harley , she was polite and experienced and professional. Everyone was thoughtful and courteous. I especially enjoyed Vanessa Harley , she was polite and experienced and professional. More

Michael Mirek is my advisor and he is always very pleasant and professional every time I bring my car in for service. However, the prices are a little high and they seem to be going up. pleasant and professional every time I bring my car in for service. However, the prices are a little high and they seem to be going up. More

Brandon Culpepper is my advisor, he is thorough and pleasant every time I am at the dealership. Big thank you to Brandon for being such a nice and dedicated employee. pleasant every time I am at the dealership. Big thank you to Brandon for being such a nice and dedicated employee. More

Dave was great and so communicative! The dealership provided great customer service and accommodations while I waited The dealership provided great customer service and accommodations while I waited More

Service writer Vanessa Hardley helped me feel comfortable with my first trip for service after my husband passed away. I was very appreciative as this was new to me. with my first trip for service after my husband passed away. I was very appreciative as this was new to me. More

I have loved my car from Day 1. I have always received excellent care from the service dept. I really appreciate Mike Underwood and how he has advised me to do what I can do and m I have always received excellent care from the service dept. I really appreciate Mike Underwood and how he has advised me to do what I can do and my car is doing great. Thanks More

I did not buy my car from Hendrick Lexus of Charlotte; however, I have used them for all of the maintenance on my SUV. Vanessa Hardley is my service advisor; I could not be happier with the service she p however, I have used them for all of the maintenance on my SUV. Vanessa Hardley is my service advisor; I could not be happier with the service she provides. She is always friendly, answers all of my questions and is willing to explain anything that I do not understand. She is five stars all the way! More

Vanessa Hardley kept my husband and I inform on my vehicle status. She was great and easy to work with. vehicle status. She was great and easy to work with. More