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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,757 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

June 06, 2023

I am a repeat customer at Hendrick Lexus. I would recommend Hendrick Lexus to those interested in a new or preowned automobile. Venessa Hardley is an excellent service advisor. I appreciat More

by rattanasio
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Hanrahan for sales, Paul T for financing and Vanessa Hardley for service. I would like to give all those noted FIVE STARS, Mike Underwood
Jun 09, 2023 -

Hendrick Lexus Charlotte responded

Hello Rattanasio, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2023

Always a great experience at Hendrick Lexus. Sales folks and technology specialists were especially wonderful. More

by michaelstein1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Stroud, Abigail Heroux
Jun 08, 2023 -

Hendrick Lexus Charlotte responded

Michaelstein1970, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

May 31, 2023

Good service though hendrick Lexus will recommend to friends and family for the service Hayden waddle is the best thank you More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden waddle
Jun 04, 2023 -

Hendrick Lexus Charlotte responded

Larry, thanks for your praise and kind comments about our Hayden and our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte!

May 30, 2023

Michele Hanrahan was so flexible and supportive in helping us find the perfect car. She wants to build a relationship with her clients and spends as much time as needed to do this. She is five gold More

by barmcree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Hanrahan
May 30, 2023 -

barmcree responded

Confirming my review.

May 31, 2023 -

barmcree responded

Excellent service, very professional. I would highly recommend Michele as your sales representative. I would give her a 5 star rating.

Jun 04, 2023 -

Hendrick Lexus Charlotte responded

Barmcree, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Michele at Hendrick Lexus Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2023

Vanessa Hardley in the Svc Dept at Hendrick Lexus on Independence Blvd is very professional & courteous! She went above & beyond to make sure my Lexus E350 was totally repaired in a couple of areas & re More

by Jawanda Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley Service Dept
May 31, 2023 -

Hendrick Lexus Charlotte responded

Jawanda Lexus, we are glad we could help! Great job Vanessa! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 29, 2023

Everyone at Hendrick Lexus of Charlotte was top rate customer service! Made purchasing my car very simple and streamlined! Jaysen in sales is the best and Ralph in IT very helpful! I will be a continued More

by lgrasty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaysen in sales and Ralph in IT.
May 31, 2023 -

Hendrick Lexus Charlotte responded

Lgrasty, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Kudos to Ralph and Jaysen for their exemplary service!

May 31, 2023 -

lgrasty responded

How could I forget to mention Alex in Gina car….he was amazing too! A great team! Thank you!

May 22, 2023

Total Professionalism from beginning to end of my car buying experience staff was extremely knowledgeable, friendly all with a smile. More

by gairy.gordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kalvin Parsons & Ralph Yerkes
May 26, 2023 -

Hendrick Lexus Charlotte responded

Gairy.gordon, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2023

Thanks Nick for your sales expertise! Abigail we appreciate your technology help and know how! Great experience Hendrick Lexus More

by kathiegrau12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Abigail
May 26, 2023 -

Hendrick Lexus Charlotte responded

Kathiegrau12, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 19, 2023

I got an excellent experience buying my new Lexus in this dealer. Very nice and attentive More

by Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eunice
May 22, 2023 -

Hendrick Lexus Charlotte responded

Hi Alexander! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

May 15, 2023

We had such a pleasant experience at Hendrick Lexus. Our salesman Ivan was top notch and great to work with. When it came to setting up the vehicle I couldn’t have gotten anyone better. Carrie Stroud ca More

by Kathy0421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Blair, Carrie Stroud, Paul Tsiolkas
May 16, 2023 -

Hendrick Lexus Charlotte responded

Kathy0421, we're so glad that we were able to go above and beyond your expectations! Great job Carrie! Until the next time we meet, take care!

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