Hendrick Lexus Charlotte

Dealership was very clean and tidy. Customer service personnel were very clean and professional. Greeted me with personal care. Customer service personnel were very clean and professional. Greeted me with personal care. More

I moved to Charlotte seven years ago and have had my Lexus 430 serviced at the location on independence Boulevard. Vanessa has been my service advisor for the pass 5 to 6 years and has always provi Lexus 430 serviced at the location on independence Boulevard. Vanessa has been my service advisor for the pass 5 to 6 years and has always provided excellent service and information. she is one of a kind!!,as far as I am concerned, she sets the standard for for service in the automobile service market. Richard J Morgan More

Hardley, Vanessa was very nice and knowledgeable. Place was clean and overall attitude of staff was all professional and polite. Place was clean and overall attitude of staff was all professional and polite. More

Excellent, prompt service. My Service Consultant, Vanessa, listened to my concerns and conveyed them to Service Department My Service Consultant, Vanessa, listened to my concerns and conveyed them to Service Department More

I don’t take my vehicle anywhere else. I usually work with Vanessa and she always takes care of me. Service technicians are awesome. Always great customer service. I usually work with Vanessa and she always takes care of me. Service technicians are awesome. Always great customer service. More

Great sales and service experience! Dave Machold provides excellent service and I am confident if he tells me I need some kind of service that it is true. I did not have that experience Dave Machold provides excellent service and I am confident if he tells me I need some kind of service that it is true. I did not have that experience at other dealerships. More

Eunice Ralph and Donte were fantastic! Would recommend Hendricks Lexus to friends and relatives. Thanks for your help. Would recommend Hendricks Lexus to friends and relatives. Thanks for your help. More

Both Bruce (sales) and Ralph (tech) were very professional and made the new car buying experience a pleasure. professional and made the new car buying experience a pleasure. More

Fantastic. Always helpful very knowledgeable and a very nice environment to be in 2 PM really like. Always helpful very knowledgeable and a very nice environment to be in 2 PM really like. More

Staff was professional and addressed all our questions. Sales staff very knowledgeable about the vehicles we test drove. BJ our sales consultant was great in our purchasing process Sales staff very knowledgeable about the vehicles we test drove. BJ our sales consultant was great in our purchasing process More