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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,757 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

July 14, 2023

I’ve been doing business with this dealership since 1992! Faces have changed over the years but the service has remained the same, steller!! They have seemed like friends to me in assisting me with excellenc More

by JIvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pressley , Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Jivey, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let us know how we did. We look forward to your next visit!

July 14, 2023

I have had Mike Mirek for 7 years as my service advisor, as long as I have owned the car. He has always done a great job and never lets me down. Thanks Mike More

by tom durkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Tom Durkin, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2023

Michael Mirek at Hendrick Lexus is an excellent person to do business with. He is completely honest and I always know he has the safety of the vehicle foremost in his mind. He always keeps me updated while t More

by planerjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Planerjudy, we're glad you had such a wonderful experience with us! Mike does a fantastic job and we are glad to know that you agree! Thank you for your business!

July 14, 2023

This is one of the most efficient and helpful dealerships that I have encountered. Michael Mirek in the service department has been really professional and have given me the most impeccable service. More

by Sandraphelps63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 14, 2023

Mike Mirek is the reason I continue to use Lexus as my service. He has been trustworthy and honest on his recommendations on the service I need. More

by Booharris46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 18, 2023 -

Hendrick Lexus Charlotte responded

Booharris46, we really appreciate your feedback! Mike does a fantastic job advising all of his clients. We look forward to your next visit!

July 13, 2023

Good service and prompt. Loaner arrangement is a positive. Would come back again for more More

by kenpetronis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Kenpetronis11, thank you for sharing your positive experience! We hope to see you back again for any of your Lexus needs!

July 13, 2023

Mike Myrick has been our service rep since we bought our car. He is honest, thorough, and always has a loaner ready for me. I never walk out of there feeling like he tried to pad the bill. That keeps us c More

by Mschmieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Mschmieg, we're glad you had such a wonderful experience with Mike while visiting our dealer. We appreciate the opportunity to serve you! Have a great weekend!

July 13, 2023

I always have great service with Hendrick Lexus whether I am buying a new Lexus or getting my car serviced. I always ask for Mike Myrick as my Service advisor. He is always explains what will be done at the More

by kimbo57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Federette salesman, Chris Minich, Marcia Jackson, Leslie Solomon, Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Kimbo57, we are so happy to read such a great review about the time spent with Mike here at Hendrick Lexus Charlotte! We hope you have a great day!

July 13, 2023

Michael Mirek the Hendrick Lexus service rep was great to work with. He was very helpful & kept me fully informed about what was going on. More

by JT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 17, 2023 -

Hendrick Lexus Charlotte responded

Jt, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

July 10, 2023

I have always received great service at this dealership. Nick the sales side is outstanding. Vanessa on the service side is superior. They both have wonderful customer service. More

by neald3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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