Hendrick Lexus Charlotte

Mike Underwood is always professional, friendly, supportive and ensures he goes the extra mile when needed. supportive and ensures he goes the extra mile when needed. More

Mike Underwood and Aaron have been such a pleasure to work with! Thank you for everything! work with! Thank you for everything! More

Hendrick Lexus Charlotte is the best when it comes to customer service hands down!!!! It’s because of the outstanding customer service I first received from Mike Underwood in 2017 that I not only continu customer service hands down!!!! It’s because of the outstanding customer service I first received from Mike Underwood in 2017 that I not only continue to have my vehicle serviced there, but returned in 2018 and 2022 for new vehicles. I have never been disappointed by any of the staff there and they are all to be commended for their intentional efforts to ensure their customers receive the absolute best!!! More

There seems to be a wait for a service consultant to become available upon arrival but once that happens it is efficient and fantastic service. Mike Underwood does a great job! become available upon arrival but once that happens it is efficient and fantastic service. Mike Underwood does a great job! More

Hendrick Lexus dealership is a top notch organization. . Brian Dowless was my service representative. He was genuinely friendly and very professional. He took the time to explain everything and made sure I . Brian Dowless was my service representative. He was genuinely friendly and very professional. He took the time to explain everything and made sure I understood and asked me if I had any questions. Definitely one of the best experiences I’ve experienced at any dealership. Brian definitely provided 5 star service. More

Mike Underwood at Hendrick Lexus service is amazing. He's professional, courteous, and goes above and beyond his duty. He's professional, courteous, and goes above and beyond his duty. More

Very pleased with my recent service at Hendrick Lexus in Charlotte. The representative,Michael Mirek,, was very professional; definitely an asset to this dealership! I appreciate his help and respect him f Charlotte. The representative,Michael Mirek,, was very professional; definitely an asset to this dealership! I appreciate his help and respect him for the advice he gave me regarding the maintenance of my vehicle. More

I really enjoy the Hendrick Lexus dealership experience. They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting lounge is comfortable, roomy, and always clean and neat. Lexus treats me with respect and answers all my questions. I have enjoyed the experience of purchasing a Lexus from them. I love my Lexus ES 300 Hybrid and would highly recommend this dealership to anyone. More

Recent service visit. I waited while my car was being serviced. Michael Mirek did an excellent job. I waited while my car was being serviced. Michael Mirek did an excellent job. More

This is a great place to have service done. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. More