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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,887 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,887 reviews

December 11, 2024

Dave Machold is great to work with. I’m always pleased with service and the staff is responsive. More

by avmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Avmcdaniel,we sincerely thank you for the positive review, and look forward to seeing you again soon!

December 11, 2024

Hendrick Lexus Independence Blvd Charlotte NC service Rep Brian Dowless gave me the best care in getting my car diagnosed and repaired in a very timely manner. Brian D was very knowledgeable professional and More

by Jawanda Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Jawanda Lexus, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

December 11, 2024

Brian Dowless and Marija was a pleasure to work with and were clear and very helpful. More

by j.mountjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless, Marija Snow
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

J.mountjoy, we are glad we could help! Thank you for the kind words about our amazing team mates!

December 11, 2024

We have been customers of Hendrick Lexus Charlotte for over 15 years and the courtesy and attention to detail has always been excellent. More

by pevans356
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Pevans356, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

December 11, 2024

Excellent dealership! Courteous sales and service advisors. Purchased 3 new vehicles here over last 8 years. Never disappointed with vehicles, facility, or personnel. More

by parkerjap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Thank you for allowing us to earn your trust and confidence. Thank you again for the great review!

December 11, 2024

Adrian was one of the most knowledgeable service consultants that I’ve ever worked with. Also went out of his way to give me extra information. More

by dmason2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Hi Dmason2, thank you so much for your positive comments about Dave and the team at Hendrick Lexus Charlotte! Until the next time we meet, take care!

December 11, 2024

I recently visited the Lexus dealership and was extremely impressed with the quality of service provided. Everything was handled professionally, efficiently, and on time. From the moment I walked in, the sta More

by Svetlana Mansurova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Svetlana Mansurova, we really appreciate your positive review! We are glad that your experience was amazing and we are here anytime you need anything at all. Have a great weekend!

December 11, 2024

Brian Dowless was fantastic to work with. Prompt, trustworthy and just a pleasure in general. More

by Jennifer Boone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and will gladly pass along these generous comments to Brian and the team.

December 11, 2024

Great experience and I will always go back. Thank you so much for the wonderful experience. More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Emmanuel, thank you so much for the positive review!

December 11, 2024

Dave Machold is an excellent service consultant. I always take my Lexus to him when I need work performed! More

by MomHopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Dec 13, 2024 -

Hendrick Lexus Charlotte responded

Thank you for the amazing 5 star review. We hope you have a wonderful rest of December!

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