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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
1,757 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

July 27, 2023

Vannesa. Is an excellent representative of Hendrix Lexus . She is responsive. to our needs and is well organized. More

by locharyjandc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardy
Report | Print
Jul 30, 2023 -

Hendrick Lexus Charlotte responded

Locharyjandc, thank you so much for your high rating! We agree, Vanessa is the best! Thank you, and have a fantastic day!

July 26, 2023

Great dealership. Working with Michael Mirek as a service rep has been great. He explains all that is needed and then reviewed work done. More

by Artavanti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Jul 30, 2023 -

Hendrick Lexus Charlotte responded

Artavanti, your wonderful feedback and rating mean a lot to us. We're thrilled that Mike gave you excellent service and we're proud to have you as a customer!

Jul 30, 2023 -

Artavanti responded

your welcome

July 24, 2023

Mike Mirek helped me achieve my 200, 000 mile goal with my 2003 Lexus. He is the greatest. Thank you Mike. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Jul 27, 2023 -

Hendrick Lexus Charlotte responded

X, we are so happy to read such a great review about Hendrick Lexus Charlotte! Wow 200,000 miles! I'm sure with our help you'll see 300 and maybe even 400! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2023

I took delivery on my first Lexus ES350 in January 2015 and have always had my maintenance services performed by Hendrick Lexus Charlotte service department. I always request Mike Underwood as my service More

by DCaudle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
Jul 27, 2023 -

Hendrick Lexus Charlotte responded

Dcaudle, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Jul 27, 2023 -

DCaudle responded

Thanks! I always have a positive experience with Hendrick Lexus Charlotte.

July 23, 2023

Solid but I would like if it was more quicker and was more up to date when it came to how your car was doing during inspections. More

by colby desalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
Jul 25, 2023 -

Hendrick Lexus Charlotte responded

Hello Colby Desalvo, thank you; we appreciate your feedback!

July 23, 2023

Always a positive experience. My service adviser, Brian Dowless, was extremely helpful and friendly to me. More

by Katherinecharlton35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Report | Print
Jul 25, 2023 -

Hendrick Lexus Charlotte responded

Katherinecharlton35, we are so pleased you enjoyed your visit with Brian to Hendrick Lexus Charlotte!

July 22, 2023

Everyone is friendly and professional. There is no pressure to buy. They are very accommodating. The waiting area is clean and has plenty of refreshments. More

by memyself&I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Machold
Report | Print
Jul 25, 2023 -

Hendrick Lexus Charlotte responded

Memyself&i, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

July 21, 2023

Dealer is very professional and do exactly what they say they will do. Excellent and professional. More

by lynetteanderson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
Jul 25, 2023 -

Hendrick Lexus Charlotte responded

Hi Lynetteanderson, we are very happy to have provided you with such a positive experience!

July 20, 2023

We had a great experience. Very friendly, professional, and easy to work with. 10/10 Would recommend. More

by Kfco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaysen Coffil , Mike Underwood
Report | Print
Jul 25, 2023 -

Hendrick Lexus Charlotte responded

Kfco, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

July 20, 2023

BJ Muckelvene was awesome as a salesperson and I will refer all my friends and family to him. More

by Phyllis B
Recommend Dealer
Yes
Employees Worked With
BJ Muckelvene
Report | Print
Jul 25, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did and for the future referrals! We hope you have a great day!

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