Hendrick Lexus Charlotte

The service here at Hendrick Lexus is second to none! Michael Mirek goes above and beyond to communicate all that is going on with my vehicle. It is the most comfortable I have ever felt at receiving s Michael Mirek goes above and beyond to communicate all that is going on with my vehicle. It is the most comfortable I have ever felt at receiving service at a dealership. More

Michael Mirek explained everything to me, before they did anything. It's nice to go to a dealership and not have them trying to get you to buy something you don't need. I bought the car from here, and I will anything. It's nice to go to a dealership and not have them trying to get you to buy something you don't need. I bought the car from here, and I will only come here for service. More

Mike Mirek in the service department is the best. He gives great information and makes sure that my car is serviced as it should be before I leave. He gives great information and makes sure that my car is serviced as it should be before I leave. More

Mike Mirek is my “go to” guy when taking my car in for servicing. He makes my appt. - has a loaner waiting for me. He is the BEST servicing. He makes my appt. - has a loaner waiting for me. He is the BEST More

Hendrick Lexus is "top notch" as a dealership. The service department is outstanding and my last visit was managed by Michael Mirek who was excellent. He kept me informed of the progress on the s The service department is outstanding and my last visit was managed by Michael Mirek who was excellent. He kept me informed of the progress on the service of my vehicle and had the work completed ahead of what was estimated. Michael is 5 star as a service advisor in a service department that is also 5 star. More

Our new Lexus arrived while we were still on a long cruise. Michele was very helpful in keeping us informed and assuring us that the car would still be there when we returned. We picked it up on July cruise. Michele was very helpful in keeping us informed and assuring us that the car would still be there when we returned. We picked it up on July 25 just 2 days after our return from our cruise AND it was ready for us even with a bow on it. Michele did an excellent job of setting up the pickup process even with only 2 days notice. The sales paperwork was expedited by Chris in a very a very professional and informative manner. The whole process was done exceptionally well. More

Great service. They had a loaner car waiting on me. Staff were all nice and knowledgeable. They had a loaner car waiting on me. Staff were all nice and knowledgeable. More

The staff is very professional and the service is very good good, that is why I continue to do business with them. good good, that is why I continue to do business with them. More

Working with Jaysen Coffil on the purchase of our '17 GX460 in Nov, '22 was an absolute pleasure! He's a major credit to the dealership. He is very professional and personable, and really knows his stuff GX460 in Nov, '22 was an absolute pleasure! He's a major credit to the dealership. He is very professional and personable, and really knows his stuff when it comes to the Lexus brand. I just hope we're able to work together with him in the future if we consider another Lexus purchase. More

Brian and Anthony Dowless are the best! I would be reluctant to trust my LS430 service needs to anyone other than Brian. He's very knowledgeable, personable, and a pleasure to work with. I would be reluctant to trust my LS430 service needs to anyone other than Brian. He's very knowledgeable, personable, and a pleasure to work with. More