Hendrick Lexus Charlotte

Great service from all employees. When you enter this dealership everyone is dedicated to handling your needs. Michael Mirek, service advisor, is very passionate about the brand that When you enter this dealership everyone is dedicated to handling your needs. Michael Mirek, service advisor, is very passionate about the brand that he represents and it shows in his handling of my service calls. A pleasure to deal with and highly recommended. More

I couldn’t say enough good things about Michael Mirek, my service representative. He treats me like family. This is my second Lexus and I depend on Michael to make sure I have a safe and reliable vehicle. I service representative. He treats me like family. This is my second Lexus and I depend on Michael to make sure I have a safe and reliable vehicle. I just recommended Hendrick Lexus and Michael Mirek to a friend who is considering buying a Lexus. More

Michael Mirek continues to exemplify outstanding service, consistent communications and complete ownership in the service process! consistent communications and complete ownership in the service process! More

It has terrific service, superior quality, and courteousness. The experience was stress free and informative. Thank you, Ralph Yerkes, for your expertise and educating us to the many new features courteousness. The experience was stress free and informative. Thank you, Ralph Yerkes, for your expertise and educating us to the many new features to our new Lexus. Your explanations made the complexities easier to understand! More

I enjoyed immensely working with Ralph Yerkes because he is so thorough and as he explains, he ask you to have hands on which is a wonderful way to learn and remember what he is teaching. A most valuable e is so thorough and as he explains, he ask you to have hands on which is a wonderful way to learn and remember what he is teaching. A most valuable employee that deserves the top rating of 5 or 10. More

Ivan, Chris, and Ralph made the car buying experience as easy as possible! Thanks to them for helping me purchase my new GX! easy as possible! Thanks to them for helping me purchase my new GX! More

Vanessa is great to work with. They are very thorough in determining what the car needs for service. They are very thorough in determining what the car needs for service. More

Vanessa Hardley was my service advisor at my last appointment. She was very attentive and thorough making sure everything was completed satisfactorily and in a timely manner. appointment. She was very attentive and thorough making sure everything was completed satisfactorily and in a timely manner. More

Vanessa Hardley was eager and willing to go the extra mile.. Very helpful and resourceful. mile.. Very helpful and resourceful. More

Aaron did a great job answering all of our questions about the RX 350 that we bought. He wasn’t pushy, but he was very knowledgeable and positive. Zay then spent time helping us set up our phones, an about the RX 350 that we bought. He wasn’t pushy, but he was very knowledgeable and positive. Zay then spent time helping us set up our phones, and other technology. He was patient and kind. Kudos to both these men. D & MA Asheville, NC More