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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
1,756 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

September 21, 2023

Michael Mirek was beyond helpful and worked with me to get the service I needed for my 10 yr old RX350. I will ask for him going forward! More

by mtgbnker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Culpepper
Report | Print
Sep 23, 2023 -

Hendrick Lexus Charlotte responded

Mtgbnker62, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

September 18, 2023

Appreciate the service and knowledge that Mike Mirek provides. He is extremely well versed in explaining various maintenance options. More

by LSWonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 21, 2023 -

Hendrick Lexus Charlotte responded

Lswonder, we are so happy to read such a great review about Hendrick Lexus Charlotte! Mike is a stud and we are lucky to have him. Thank you again for sharing. Have a great day!

September 15, 2023

We always have a great experience at this dealership. They always exceed our expectations both in quality and customer service. More

by Sandramboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Sandramboozer, your wonderful feedback and rating mean a lot to us.

September 15, 2023

It was a great experience with Service. Michael Mirek's customer service was perfect. I am so happy with the service. More

by krunalmakati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Hello Krunalmakati, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2023

I use this dealer ship for service because of the service I receive from Mike Meriek. More

by wardtony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Hello Wardtony, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2023

Michael Mirek is always a pleasure to work with! Professional and keeps us updated on the status of the service visit. More

by Raleigh502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hello Raleigh502, thank you; we appreciate your feedback! Mike does a fantastic job! Please let us know if you need anything else. Have a great weekend!

September 14, 2023

My last visit to Lexus service department was wonderful and service manager Mr Michael Mirek is great to work with. More

by shaveen1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Thank you! We do hope we can be of assistance in the future. Take care!

September 14, 2023

Michael Mirek was my contact for service and he did a great job with my car. He was very attentive and let me know everything that was going on with my car. I even received a video when it was up on th More

by hudsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hudsonn, your satisfaction is our top priority. We're so glad you enjoyed the video and communication. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 14, 2023

Amazingly thorough and very helpful valets, technicians an managers such as Michael Mirek. Great followup. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Hello ?, we appreciate you taking the time to leave us this feedback.

September 14, 2023

Michael Mirek did a superb job in the service department. Please ask for him when you make an appointment. More

by mkdennis0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Mkdennis0404, we are glad we could help! Thank you for the recommendation!

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