Hendrick Lexus Charlotte

Marisa at Lexus on Independence did a wonderful job of replacing my tire and offering touch up on the rim on next visit. replacing my tire and offering touch up on the rim on next visit. More

Great prompt service by the whole crew at Hendrick Lexus specifically my consultant Adrian Cruz-Cordero who always go above and beyond. He was very informative and completed the service in a very efficient specifically my consultant Adrian Cruz-Cordero who always go above and beyond. He was very informative and completed the service in a very efficient way. I was in and out fast. Thank you!! More

Showed up for my appointment as previously scheduled and Marisa checked me in, kept me updated as I sat in the very comfortable lounge and got me checked out and sent me on my way. Have been a customer for Marisa checked me in, kept me updated as I sat in the very comfortable lounge and got me checked out and sent me on my way. Have been a customer for over 20 years and Hendrick Lexus has never let me down. More

I recently had a service appointment at Hendrick Lexus Charlotte and dealt with Dave Machold as my master service consultant. He was incredibly professional, helpful and patient with my questions. Dave di Charlotte and dealt with Dave Machold as my master service consultant. He was incredibly professional, helpful and patient with my questions. Dave did a great job keeping me posted on my car's progress during service and ensured my car was ready upon my arrival. I highly recommend Hendrick as well as working with Dave! More

Fantastic dealership and a wonderful Service Advisor in Marisa who was very attentive and focused on a great outcome. Marisa who was very attentive and focused on a great outcome. More

Marisa was most helpful when my car wasn’t ready prior to a trip. I was allowed to use the loaner car for an extended weekend, which was most helpful. She did a great job of checking on me and my car. a trip. I was allowed to use the loaner car for an extended weekend, which was most helpful. She did a great job of checking on me and my car. More

I had another excellent experience here. They are very professional and give the attention necessary for the sale experience to be first class. From service to sales we have always been ver They are very professional and give the attention necessary for the sale experience to be first class. From service to sales we have always been very pleased. We have now bought five cars from this dealership. More

We have purchased 3 Lexus vehicles from Hendrick. We have always felt they are very fair on trade in and the purchase deal. We have our vehicles serviced there also, Dave Machold is our service advis We have always felt they are very fair on trade in and the purchase deal. We have our vehicles serviced there also, Dave Machold is our service advisor and he is very knowledgeable and easy to talk to. We highly recommend Hendrick Lexus! More

Dave Machold is the best. Always going above and beyond. 5 out of 5 stars. Always! Always going above and beyond. 5 out of 5 stars. Always! More

Needed to replace ECM. Part not available locally and had to be sourced from West Coast. It took a while but we eventually crossed the finish line. David Machold was very p Part not available locally and had to be sourced from West Coast. It took a while but we eventually crossed the finish line. David Machold was very professional and easy to work with. More