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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

October 16, 2023

I would like to say Thank you to Jaysen Coffi and Rebecca Brewton, they were great to work with. Excellent service from everyone! More

by eralboston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton and Jaysen Coffi
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Eralboston, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Jaysen and Rebecca are true professionals and we are so lucky to have them on our team! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2023

Very professional dealers. Enjoyed my experience. I’m happy with my choice Lexus NX300 F sport More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes , Nick Mainor
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Linda, thank you for the high star rating! We know you are going to love your new Lexus!

October 14, 2023

Had a really really really good experience. Loved Ralph and Brian Dowless whi were very helpful More

by fayeawhite28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Brian Dowless
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Hello Fayeawhite28, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

October 13, 2023

We had a really great experience buying our 2024 ES Lexus Hybrid from Hendrick. Very happy with our purchase and fair pricing. Nick and Paul are a great team and gave us the personailzed service you would More

by anichols17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mainor
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Anichols17, we are glad we could help! Congratulations on your new ES! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 12, 2023

I am always impressed with the service I receive from Hendrick Lexus. My service Manager is Michael Mirek who is very knowledgeable, courteous, and treats me as a valued customer. I always receive Excel More

by Joyce.Hoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Joyce.hoyle, we are so happy to read such a great review about your time spent with Mike at Hendrick Lexus Charlotte! Thank you, and have a fantastic day!

October 12, 2023

I bring my car here for routine maintenance and I have always had a great experience! If you want top tier service, I recommend Brian D.! More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Oct 17, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2023

I had to bring my car in bc it did not start one morning. I was leaving on a trip that afternoon. Michael Mirek worked with me to get my car scheduled. I had multiple things that I wanted done s More

by B POOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

B Pooley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2023

Very professional group of employees. The service tech is very capable at his job. Thanks to Michael. More

by jimvassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Jimvassey, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

October 11, 2023

It is always a pleasure to go to Hendrick Lexus for car service. The waiting room is clean and inviting. Michael Mirek was friendly and professional as he helped me. Thank you, everyone! More

by Sandyh46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Sandyh46, thank you so much for the positive review! See you at your next visit!

October 11, 2023

You are in the best of hands when your service writer is the amazing Michael Mirek. More

by sjhmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 13, 2023 -

Hendrick Lexus Charlotte responded

Sjhmeh, we're glad to hear you enjoyed your visit. Thank you for the kind words about Mike!

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