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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

October 30, 2023

Excellent customer service experience by my Lexus team, Robin Hill, Alexander Clifton and Zay Patterson!! More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Clifton and Zay Patterson , Robin Hill
October 28, 2023

I received quick service from my service manager, Michael Mirek. He was a pleasant person making the experience congenial as well as efficient. More

by barbaraj1.2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Nov 01, 2023 -

Hendrick Lexus Charlotte responded

Barbaraj1.2, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Great job Mike!

October 27, 2023

Great overall experience purchasing my new NX350h. Bradly in sales and Ralph in technology made the entire process a smooth operation. I highly recommended this dealership with its professional and co More

by Mark in Charlotte
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradly in sales and Ralph in technology
Nov 01, 2023 -

Hendrick Lexus Charlotte responded

Mark In Charlotte, we really appreciate your feedback! Thank you, and have a fantastic day!

October 27, 2023

This dealership went above and beyond to provide the best possible purchasing experience. Very friendly and personable, very high tech and efficient service, and top of the line employees who really give the More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raph Yerkes and Paul in Billing., Duke Hergatt
Nov 01, 2023 -

Hendrick Lexus Charlotte responded

Peter, we're happy you found Ralph to be so supportive during your experience here at Hendrick Lexus Charlotte. IF we're being honest, EVERYONE find Ralph to be super helpful. We are lucky to have him on our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 03, 2023 -

Peter responded

Thank you so much! We are very happy with the car and the whole experience. We will be in touch with more questions once we have had some time to get used to the new car and drive it a bit. Thanks again.

October 26, 2023

I bought my car in for repairs and an oil change and Marija Snow was so helpful!! Made everything a breeze for me!! Thank you Lexus for Great service More

by latoyanixon19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Oct 28, 2023 -

Hendrick Lexus Charlotte responded

Latoyanixon19, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

October 26, 2023

I bought my car in to have my oil changed. Marija was very professional and answered any I had. I look forward to working with her on my next visit. More

by macenz2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Oct 28, 2023 -

Hendrick Lexus Charlotte responded

Macenz2014, we're glad to hear you enjoyed your visit. Great job Marija! Again, thank you for taking the time to leave a review.

October 21, 2023

Great staff Jaysen Cofitt very helpful In & out. Very knowledgeable Bruce did ok getting GX ready Ralph Yerkes. Best I have ever had on setup & explain. More

by Ernie Creech
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaysen Cofill, Bruce Fredette, Josh Mohr
Oct 24, 2023 -

Hendrick Lexus Charlotte responded

Ernie Creech, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Thank you for the kind words about Ralph, Jaysen, and Bruce!

October 20, 2023

I love going to this dealership for repair. They are always, friendly and punctual. I especially enjoy working with Mr. Michael Mirek, he's always on point and ready to get the business of my c More

by kikuyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Oct 24, 2023 -

Hendrick Lexus Charlotte responded

Kikuyu, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We do hope we can be of assistance in the future. Take care!

October 19, 2023

Ralph was great in tech department helped with my nav concerns and Bruce was terrific in general. More

by Lexi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes Alex Clifton, Bruce Fredette
Oct 21, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

October 18, 2023

The sales experience was excellent. This is my 3rd Lexus and my 2nd with this dealership. I will always purchase my vehicles at Hendrick Lexus. More

by 1of2Vics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
Oct 20, 2023 -

Hendrick Lexus Charlotte responded

Thanks again for the recommendation, and have an amazing day! We hope to see you soon!

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