Hendrick Lexus Charlotte

My advisor Brian Dowless is very professional and courteous. I know I'm in good hands when I arrive at the dealership. courteous. I know I'm in good hands when I arrive at the dealership. More

Always a good experience! A a a a a a a a a a. A A a a a a a a a a a. A More

Brian Dawless was most helpful . He told me what to expect and kept me advised. He told me what to expect and kept me advised. More

Brian Dowless always provide an excellent Service. He clearly explains what is needed to be done at the present time and recommends what needs to be done during the next Service. Thanks! He clearly explains what is needed to be done at the present time and recommends what needs to be done during the next Service. Thanks! More

Brian Dowless is great at scheduling, explaining and completing work on my vehicle. He is a top service advisor. completing work on my vehicle. He is a top service advisor. More

Brian Dowless is amazing as a Service Consultant. I trust his recommendations implicitly. The entire service experience is fantastic. I trust his recommendations implicitly. The entire service experience is fantastic. More

Brian Dowless at Hendrick Lexus managed the annual inspection and maintenance for my car's 95,000 service. I waited at the deakership and he kept me informed of the progress. He emailed a video of t inspection and maintenance for my car's 95,000 service. I waited at the deakership and he kept me informed of the progress. He emailed a video of the underbody of the car during the maintenance and my car was ready in less time than I expected. I depend on regular service at the dealership to keep my car in top shape and me safely on the road. More

I received great service by Marija Snow! She was prompt, communicative and serviced my car well. She went the extra mile and cleaned what I thought was a scratch off my windshield! She was prompt, communicative and serviced my car well. She went the extra mile and cleaned what I thought was a scratch off my windshield! More

Enjoyed working with BJ in Sales to lease my new Lexus. Alex C was informative in discussing the Lexus technology. Commend both men on their expertise. Alex C was informative in discussing the Lexus technology. Commend both men on their expertise. More

Vanessa Hardley and the support staff of the service department at Hendrick Lexus on Independence are fabulous. She was very thorough and made sure I was well taken care of. department at Hendrick Lexus on Independence are fabulous. She was very thorough and made sure I was well taken care of. More