Hendrick Lexus Charlotte

Marisa Kovaly is amazing. I was in and out and the service was perfect. Thank you. I was in and out and the service was perfect. Thank you. More

Excellent customer service & service consultants. Marisa Kovaly is wonderful & very pleasant & professional to work with. Marisa Kovaly is wonderful & very pleasant & professional to work with. More

I recently had my damaged windshield replaced, as well as some routine maintenance and a state inspection on my RX 350. As usual, excellent service. Marisa Kovaly was wonderful to work with. My car was ready some routine maintenance and a state inspection on my RX 350. As usual, excellent service. Marisa Kovaly was wonderful to work with. My car was ready sooner than expected - they have to coordinate the windshield replacement by an outside auto glass provider and the calibration by Lexus. Marisa knew that I didn't want to fight the late afternoon traffic and let me know immediately. She also helped me find replacement adhesive strips for my EZ Pass transponder! More

Marisa was a pleasure to work with and is an asset to your dealership. Very professional.. your dealership. Very professional.. More

Hendrick Lexus always provides an excellent service experience. On my recent visit Marisa Kovaly was just fantastic. This was my first time working with Marisa but I will ask for her next time. experience. On my recent visit Marisa Kovaly was just fantastic. This was my first time working with Marisa but I will ask for her next time. More

Clayton King, Jackie Layne and Ralph Yertes were all very knowledgeable, professional and helpful making our experience 5 star! knowledgeable, professional and helpful making our experience 5 star! More

Great service from Carlin, Finn the tech specialist. Finn explained how some of the new tech worked on my new ES 350. Thanks Finn you did a great job Finn explained how some of the new tech worked on my new ES 350. Thanks Finn you did a great job More

I would like to express my deepest appreciation to Hendricks Lexus of Charlotte for their outstanding performance. Chad Miller (Sales representative)Ivan Blair (Financial service manager) Ralph Yerkes Hendricks Lexus of Charlotte for their outstanding performance. Chad Miller (Sales representative)Ivan Blair (Financial service manager) Ralph Yerkes (Technology specialist) your dedication, hard work, and commitment to excellence are unparalleled. Your focus on customer satisfaction, professionalism, and expertise has helped me to achieve my new vehicle. Thank you for all of your help in finding my new vehicle. I will definitely refer Hendrick of Lexus to my family and friends. More

Brian Dowless was our service advisor and patiently explained how some of the new tech worked on our 2024 RX 350. Quite an upgrade from our 2011. Thanks Brian. explained how some of the new tech worked on our 2024 RX 350. Quite an upgrade from our 2011. Thanks Brian. More

Great service from Brian Dowless. My first service appointment and Brian did an outstanding job. He was friendly, knowledgeable and kept me informed during the time and I felt confide My first service appointment and Brian did an outstanding job. He was friendly, knowledgeable and kept me informed during the time and I felt confidence on leaving that my issues were resolved. More