Hendrick Lexus Charlotte

Excellent service and advice every time you take your car for service. Make sure to see Michael Mirek he will take care of you! for service. Make sure to see Michael Mirek he will take care of you! More

Michael Mirek is a professional and helpful Service Consultant who always makes me feel like a valued customer. When I arrive at the dealership he is ready to help me get my vehicle serviced. He keep Consultant who always makes me feel like a valued customer. When I arrive at the dealership he is ready to help me get my vehicle serviced. He keeps me informed of the work being done and when it will be ready. It is a pleasure doing business with him. More

Adrian Cruz-Cordero was my service advisor. He was pleasant and accommodating. I wasn’t notified of any issues while waiting. He was pleasant and accommodating. I wasn’t notified of any issues while waiting. More

Everyone is kind, knowledgeable, and thorough. They provided a great experience and took a lot of time to ensure I was a satisfied costumer. They provided a great experience and took a lot of time to ensure I was a satisfied costumer. More

Nick, Ralph, Donte, Lamar and Paul were an outstanding team and took great care of us from start to delivery making sure we understood all the features of the vehicle and how to operate them. Thank you. team and took great care of us from start to delivery making sure we understood all the features of the vehicle and how to operate them. Thank you. More

Never owned a Lexus before and never visited this dealer before. I was VERY surprised and pleased with the excellent service by Marisa Kovaly and the rest of the team. Loaner car was ready for me, and Mari before. I was VERY surprised and pleased with the excellent service by Marisa Kovaly and the rest of the team. Loaner car was ready for me, and Marisa let me know when my car was ready. Tech person rode with me to diagnose the issue and had the answer right away. Five stars! More

This was a fantastic experience with this dealership. I'm new to the area and went to the wrong location. Marisa Kovaly was able to squeeze me in for my oil change. I love the help that I received. They I'm new to the area and went to the wrong location. Marisa Kovaly was able to squeeze me in for my oil change. I love the help that I received. They were able to get me in and out in a timely manner. I would most definitely be back to this location. More

The service was excellent. Vanessa is NY new service manager and I'm impressed by her diligence and willingness to make sure things are done on time and effectively. She's buil Vanessa is NY new service manager and I'm impressed by her diligence and willingness to make sure things are done on time and effectively. She's building off the great work we maintained with Erin. More

Aways a pleasure to have my vehicles serviced at a Hendrick dealership. Am always treated with courtesy and caring about my vvehicle. Hendrick dealership. Am always treated with courtesy and caring about my vvehicle. More

Marisa Kovaly is amazing. I was in and out and the service was perfect. Thank you. I was in and out and the service was perfect. Thank you. More