Hendrick Lexus Charlotte

Brian Dowless was our consultant who helped us. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. More

Brian Dowless was hands down the best experience I’ve ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! More

Our service experience with Brian Dowless went very well, as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's also very professional, knowledgeable of the Lexus brand, and personable. We work with Brian for all our service needs, and will continue to do so in the future. More

Hendrick Lexus Charlotte offers great service! Mike Underwood is my go to service advisor whose knowledge is exceptional. He is great to work with and very accommodating! I recommend getting servi Mike Underwood is my go to service advisor whose knowledge is exceptional. He is great to work with and very accommodating! I recommend getting service done here! More

David Machold does a great job job with communication and customer service when we take our RX350 in for service. customer service when we take our RX350 in for service. More

They have always done a great job in servicing my car. It is a pleasure doing business with Michael Mirek. He is very personalble and efficient. It is a pleasure doing business with Michael Mirek. He is very personalble and efficient. More

Clayton King always provides the exceptional service. He truly cares about YOU and the service he provides He truly cares about YOU and the service he provides More

Brian D. is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy working with him and the personal touch he gives his customers More

I try to book service with Clayton King because he is always very pleasant and reviews the needed service and cost upfront. If anything is found that wasn’t covered he comes to me with recommendations an always very pleasant and reviews the needed service and cost upfront. If anything is found that wasn’t covered he comes to me with recommendations and gets approval for any additional work. He is great to work with. More

Brian Dowless was extremely helpful, professional and kind while helping me with my 70,000 mile check up kind while helping me with my 70,000 mile check up More