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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,462 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,462 reviews

October 27, 2025

Excellent service received yesterday for a 30,000 mile service on my 2022 RX350. In and out in 2 1/2 hours so I decided to wait instead of taking a loner. More

by Stevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Oct 28, 2025 -

Hendrick Lexus Charlotte responded

Stevo, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Thank you for choosing HLX as your preferred Auto Service center!

October 27, 2025

I stopped by for some general maintenance this time, and as always, Mike Mirek made everything super easy. The service was quick, and they always take great care of my car. It’s nice knowing I can trust th More

by molenutz82
Recommend Dealer
Yes
Employees Worked With
Anthony Dowless, Michael Mirek, Brian Dowless
Oct 28, 2025 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 27, 2025

BJ is a wonderful sales advisor and Jordan did an amazing job explaining technology:) recommend Hendrick Lexus! More

by currycox31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Muckelvene
Oct 29, 2025 -

Hendrick Lexus Charlotte responded

Currycox31, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks

October 26, 2025

Great service by Brian and the team at Hendricks. Picked up a brand new 2025 LX 350 and the entire process was seemless and very customer friendly. Thank you Rebecca for the assist with the technol More

by steveborch12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BJ Muckelvene
Oct 30, 2025 -

Hendrick Lexus Charlotte responded

Steveborch12, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Congratulations on your purchase!

October 25, 2025

Ralph, Nick and Kelvin were all very helpful and professional to work with throughout the buying process. Ralph was very knowledgeable about the technical package in the car and was thorough in expl More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Kelvin Parsons, Nick Mainor
Oct 30, 2025 -

Hendrick Lexus Charlotte responded

Cb, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Kudos to our team for delivering A1 service all the way through your process.

October 25, 2025

Jordan was so helpful show me everything i need to know about my car thank you so much More

by danygomezlarosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa
Oct 30, 2025 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

October 24, 2025

Very helpful from start to finish. Ralph was a great teacher with technical issues and helped set up my new car’s Bluetooth and showed me all the bells & whistles. Had a tech issue the More

by ssr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Bruce Fredette, Robin Hill, Dave Machold
Oct 29, 2025 -

Hendrick Lexus Charlotte responded

Ssr, we are so happy to read such a great review about Hendrick Lexus Charlotte! Please reach out if you ever need more assistance.

October 23, 2025

Everyone I dealt with was courteous & professional. My only complaint was the time it took to finish the service. More

by ssrielly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Oct 30, 2025 -

Hendrick Lexus Charlotte responded

Hi Ssrielly! We're so happy we were able to help you out!

October 22, 2025

Great buying experience. I am pleased with the purchase and the entire buying process! Thank you! More

by Maria.mccoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Oct 25, 2025 -

Hendrick Lexus Charlotte responded

Hello Maria.mccoy, thank you; we appreciate your high rating!

October 21, 2025

BEST BEST BEST BEST BEST BEST BEST THANK YOU HENDRICK LEXUS FOR AN AMAZING CAR BUYING EXPERIENCE More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
Oct 24, 2025 -

Hendrick Lexus Charlotte responded

Hi Barry! We're so happy we were able to help you out! Thank you for saying such nice things about your experience here at Hendrick Lexus Charlotte!

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