Hendrick Lexus Charlotte

David Machold and the team at Hendrick Lexus was as professional as I have ever witnessed at a dealership. Could not reccomend them more. Phil Bradbury professional as I have ever witnessed at a dealership. Could not reccomend them more. Phil Bradbury More

When reviewing a dealership, what truly matters is the experience you have with their employees. At Hendrick Lexus-Charlotte, Dave Machold, the Service Manager, stands out for his exceptional service. experience you have with their employees. At Hendrick Lexus-Charlotte, Dave Machold, the Service Manager, stands out for his exceptional service. Having been a Lexus owner for over 15 years, I can confidently say that the most stelar personalized service was what I've received working with Dave. Recently, I needed extensive repairs on my 2018 Lexus LS 500h, with costs exceeding $10,000. Dave took the time to thoroughly explain each part and why choosing genuine Lexus parts and skilled technicians was the best investment for ensuring the highest quality outcome. His dedication and expertise truly make a difference in the service experience. Please ask for Dave if you ever have a troublesome problem with your Lexus and you too will find the huge difference in results by working with a High Caliber Service Manager who used to work in the Service Bay at the same dealership. Thanks Dave! More

I have been using Hendricks Lexus service for over 15 years and have been very pleased with the service. My last service was taken care of by Michael Mirek. He was very thorough and efficient. years and have been very pleased with the service. My last service was taken care of by Michael Mirek. He was very thorough and efficient. More

Service Advisor Michael Mirek of the Hendrick Lexus Charlotte branch, is one of there greatest asset! He goes above his job requirements to make sure your experience with them is top tier! Always wil Charlotte branch, is one of there greatest asset! He goes above his job requirements to make sure your experience with them is top tier! Always willing to help, love his vibes! He is the reason I’m a repeat customer! Great job guys, make sure you Michael Mirek work is appreciated! This guy makes your customers come back and refer others! More

Adrian was so professional and kept me informed about the service that was being done on my vehicle. His personal touch made this experience the best I’ve had at that location. service that was being done on my vehicle. His personal touch made this experience the best I’ve had at that location. More

It was a pleasure working with Adrian Cruz-Cardero. He kept me informed throughout the process and he was a excellent to work with. I could not have had a better experience. He kept me informed throughout the process and he was a excellent to work with. I could not have had a better experience. More

Ralph Yerkes helped me get car play set up and was very patient. Would not have been able to get it set up without his help. patient. Would not have been able to get it set up without his help. More

Adrian Cruz-Cordero was great, kept me updated throughout the process of my vehicle being serviced! the process of my vehicle being serviced! More

I received excellent service at Hendrick Lexus in Charlotte. Special thanks to Adrian Cruz-Cordero for his diligence and cooperation! From the moment I arrived, the staff was welcoming and attentive, Charlotte. Special thanks to Adrian Cruz-Cordero for his diligence and cooperation! From the moment I arrived, the staff was welcoming and attentive, ensuring that all my needs were met promptly. Adrian, in particular, stood out for his exceptional dedication. He was thorough in explaining all the details, answered all my questions patiently, and made the entire process smooth and enjoyable. His professionalism and genuine care for customer satisfaction truly impressed me. I highly recommend Hendrick Lexus and commend Adrian for his outstanding service! More

They did a great job on my lexus. Hendrick is the best place to buy and service my cars. Hendrick is the best place to buy and service my cars. More