Hendrick Lexus Charlotte

Brian Dowless was great to work with. He keep me informed as to what was needed, and the pricing. He keep me informed as to what was needed, and the pricing. More

Service department is excellent, especially my advisor Vanessa. Quickly got me in to do scheduled service and emergency flat tire replacement. A+++ Vanessa. Quickly got me in to do scheduled service and emergency flat tire replacement. A+++ More

The staff at the Lexus have been amazing. Brian Downless has always been so great and accommodating with the service of my vehicles! He makes it quick and easy to get my vehicles scheduled an Brian Downless has always been so great and accommodating with the service of my vehicles! He makes it quick and easy to get my vehicles scheduled and answers all my questions! More

Your dealership did an excellent job when my vehicle was recently in for service. Brian Dowless was very professional and kept me updated throughout the process. recently in for service. Brian Dowless was very professional and kept me updated throughout the process. More

The work was done in a timely manner. Dealership has a clean and comfortable waiting area. Dealership has a clean and comfortable waiting area. More

It’s always a pleasure doing business with Hendrick Lexus. Our service writer Brian Dowless is always on top of what is going on with our vehicle. I know he see’s hundreds of customers a week but still Lexus. Our service writer Brian Dowless is always on top of what is going on with our vehicle. I know he see’s hundreds of customers a week but still always make you feel like you are his only customer. More

Work was done promptly and well. Boyd Dowless, with whom I have worked. before, is an all-around. excellent service rep. Boyd Dowless, with whom I have worked. before, is an all-around. excellent service rep. More

Brian Dowless is amazing kept me informed with everything as well as Grant McLaurin my trusted technician. great team! as well as Grant McLaurin my trusted technician. great team! More

I’ve had a deaf experience with this dealership, particularly my service advisor, Brian Dowless. particularly my service advisor, Brian Dowless. More

Went in for service. Met Vanessa Hardley service advisor and was taken care of... She has great customer service and follow up... I will ask for her again on my next s Met Vanessa Hardley service advisor and was taken care of... She has great customer service and follow up... I will ask for her again on my next service visit.. More