Hendrick Lexus Charlotte

Since Dave Machold has been my service agent, he has done an excellent job of making sure my vehicle is serviced properly and has been a good customer service advocate. an excellent job of making sure my vehicle is serviced properly and has been a good customer service advocate. More

The best service I have ever received! The employees are exceptional, especially Adrian Cruz-Cordero. I always feel like a V.I.P. At this dealership. I actually enjoy going to get my car s The employees are exceptional, especially Adrian Cruz-Cordero. I always feel like a V.I.P. At this dealership. I actually enjoy going to get my car serviced. More

Good service and neat place to wait as well. Wish there would be gym to spend the time instead of watching tv. Wish there would be gym to spend the time instead of watching tv. More

Great service assistance by Michael Mirek. From start to finish the experience was excellent. They completed the service within the estimated time, and Michael Mirek gave me a detailed report From start to finish the experience was excellent. They completed the service within the estimated time, and Michael Mirek gave me a detailed report of the work done and what to watch out for in the future. More

Great people to work with. Competent service. I recommend this service department. I will be coming back Competent service. I recommend this service department. I will be coming back More

David Machold the best service technician. have recommended him to several Lexus owners. See David excellent service skills. have recommended him to several Lexus owners. See David excellent service skills. More

Ralph Yerkes was awesome during the technology tutorial! Super helpful and thorough and patient with us! Super helpful and thorough and patient with us! More

The quality of service is great and things are handled with quality, but quickly. Dave is top notch and my husband and I always work directly with him. He is trustworthy, has made a point to get to know with quality, but quickly. Dave is top notch and my husband and I always work directly with him. He is trustworthy, has made a point to get to know us and is upfront and honest about repair recommendations and next steps. Simply put, Dave is awesome! More

My service manager Dave Machold gave excellent service and attention to servicing my car. He was very knowledgeable about my account. and attention to servicing my car. He was very knowledgeable about my account. More

Dave Machold is the main reason why I will buy another Lexus and not another brand. The relationship and service he provides is worth so much today. He may not provide the workmanship, but he is the fac Lexus and not another brand. The relationship and service he provides is worth so much today. He may not provide the workmanship, but he is the face of your Lexus dealership. More