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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
1,756 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

December 12, 2023

Michael M was professional, and courteous. He kept me informed during the entire process. Very timely. More

by pgh2atl2nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Pgh2atl2nc, thank you so much for the positive review!

December 12, 2023

Michael is very professional and helpful. Service completed as promised and on time. We get all our service work done at Hendrick Lexus. More

by loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Loretta, thank you so much for your high rating!

December 12, 2023

Michael Mirek is the best. He keeps me updated on what I need and when I need it. More

by Janice Harper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hill, Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Janice Harper, we really appreciate your feedback!

December 12, 2023

Always fells like i am visiting a friend when i take my 300h in for service.Mike Mirek is knowlegable,and welcoming. Always feel he and the dealership are trustworthy. Great place an people to buy or take More

by Pagha2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Pagha2m, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

December 12, 2023

It’s very hospitable and cozy and they make you feel at home while waiting for your vehicle! More

by Ibrahim A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Hello Ibrahim A., we appreciate you taking the time to leave us this feedback.

December 12, 2023

Michael Mirek provided great customer support and was so easy to work with. Thank you! Lexus service never disappoints! More

by Pattycapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 12, 2023

Michael Mirek is consistently an outstanding associate at Hendrick Lexus. He represents the company in the most professional way possible. More

by Fr Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Fr Paul, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

December 12, 2023

Michael Mirek took great care of everything during my service visit. Thanks and I will be back for the next service. More

by rodan.fields6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Rodan.fields6102, thank you so much for your high rating! See you next time!

December 12, 2023

The entire staff is awesome! Michael was extremely professional, knowledgeable and helpful. They go above and beyond to provide excellent customer service. More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Lucas Cooper
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

December 12, 2023

This is the best dealership to work with! Every since we bought our 2020 300h, they have been wonderful with service. Michael Mirek is the absolute best service advisor anyone could have. Tha More

by merlerandall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Merlerandall55, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

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