Hendrick Lexus Charlotte

Brian Dowless was my service consultant in November 2023 and did an awesome job of getting the Lexus RX350 serviced. He.placed the car inside so it could dry out after being detailed. Make sure you tell h and did an awesome job of getting the Lexus RX350 serviced. He.placed the car inside so it could dry out after being detailed. Make sure you tell him that I appreciate his help. Dr. Ellinger More

Geron Helling was amazing to work with. I started my journey in June and purchased my vehicle in Novevember. Geron was very patient and understanding to what I was looking for. If it wasn't I started my journey in June and purchased my vehicle in Novevember. Geron was very patient and understanding to what I was looking for. If it wasn't for his suggestion to wait until the TX was released, I probably would have made a purchase at another dealership. When making the purchase, Alex Clifton was very nice and professional. He made the paperwork a breeze. Ralph Yerkes oriented me to the controls and electronics of the vehicle. I felt like I was hanging out with an old friend while he answered all my questions. I very much look forward to future visits with Hendrick Lexus. More

Michael Mirek did an excellent job of explaining the repair options on my LS460. Working with Michael always gives you confidence that the issue will be resolved correctly. The Dealership does a excelle repair options on my LS460. Working with Michael always gives you confidence that the issue will be resolved correctly. The Dealership does a excellent job of keeping you advised of work in process. More

Simply the BEST! Great service. Brian is very attentive to his customers. Great attention to details to make sure my car is at it’s best. And Great attitude! Great service. Brian is very attentive to his customers. Great attention to details to make sure my car is at it’s best. And Great attitude! More

Second car I’ve purchased @Hendrick Lexus. I had a sales representative that I purchased both cars with. Robin Hill was excellent. I will miss her since she has retired. Lovely lady, knowledge I had a sales representative that I purchased both cars with. Robin Hill was excellent. I will miss her since she has retired. Lovely lady, knowledgeable, efficient. I also went to Hendrick for technology training. Ralph Yerkes is my Lexus Technology Specialist. He was GREAT to work with. He is very knowledgeable, patient and personable. If I need remedial attention, I will return to him. I highly recommend Ralph. More

Michael Mirek did a great job communicating the issues and facilitating the completion of service on our 235,000 mile LX470. Have been taking the vehicle there since it was new. and facilitating the completion of service on our 235,000 mile LX470. Have been taking the vehicle there since it was new. More

Excellent quality service. Very professional and pleasant service people. Nice visitor lounge for those who choose to wait. Very professional and pleasant service people. Nice visitor lounge for those who choose to wait. More

Great service, communication, and workmanship. Brian Dowless, service coordinator, explained process, and kept me well informed Brian Dowless, service coordinator, explained process, and kept me well informed More

Mike Mirek does an exceptional job and is both thorough and professional in his approach. and professional in his approach. More

Michael Mirek has been helping me the past two years and together with the service department, they have taken care of my vehicle as expected. No complaints. together with the service department, they have taken care of my vehicle as expected. No complaints. More