Hendrick Lexus Charlotte

Michael Mirek is exceptionally dependable on seeing that my vehicle is properly cared for. I rely on his good judgment. And he's a nice person. my vehicle is properly cared for. I rely on his good judgment. And he's a nice person. More

I’ve been working with Brian Dowless at Hendrick Lexus for almost 4 years. I appreciate his honesty and ability to work between myself and his service crew. We’ve had quite a few adventures into maintenan for almost 4 years. I appreciate his honesty and ability to work between myself and his service crew. We’ve had quite a few adventures into maintenance and repairs on rigs with years running from ‘04 to ‘21. Brian is the poster child for a person in his position and is a man who can come up with a solution that will work for both his shop and my budget. More

Brian Dowless is great. He understands that people have "budgets" and that sometimes, you just can't do everything siuggested. He works with you and lets you know what is He understands that people have "budgets" and that sometimes, you just can't do everything siuggested. He works with you and lets you know what is necessary and what can wait until the next checkup. More

My service visit went very well. I was well taken care of and my service did not take very long. I plan to bring my other vehicle to this dealer for regular service. I was well taken care of and my service did not take very long. I plan to bring my other vehicle to this dealer for regular service. More

Brian Dowless is the nicest. Timely service with attention to detail. He makes doing business with Hendrick Lexus a pleasure! Timely service with attention to detail. He makes doing business with Hendrick Lexus a pleasure! More

Always been professional and accommodating to when I need a loaner for the period of time service. a loaner for the period of time service. More

Brian Dowless / Service Consultant. Have asked for him repeatedly due to thorough, courteous, upfront with current work completed and additional quote of future cost/ work needed. Gre Have asked for him repeatedly due to thorough, courteous, upfront with current work completed and additional quote of future cost/ work needed. Great family man. More

Service work was professional and timely with Brian Dowless giving me cost snd time estimates before work being done. Dowless giving me cost snd time estimates before work being done. More

We depend on Lexus, Charlotte for all our SUV needs! Brian Dowless takes great care in notifying us promptly when a required service is due. He is always friendly, courteous, and extremely pleasant each Brian Dowless takes great care in notifying us promptly when a required service is due. He is always friendly, courteous, and extremely pleasant each time we come in for service on our Lexus. We appreciate his efforts to always make our Lexus experience top notch! More

My whole experience was excellent. Adrian Cruz was very helpful and accommodating. He explained everything to me with kindness and respect. Adrian Cruz was very helpful and accommodating. He explained everything to me with kindness and respect. More