Hendrick Lexus Charlotte
Charlotte, NC
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Marija always takes care of me! !! No hassle service!!! Always on time, keeps me in the loop if I am waiting, and always guaranteed to feel good about my car when I leave. The expert !! No hassle service!!! Always on time, keeps me in the loop if I am waiting, and always guaranteed to feel good about my car when I leave. The expert service is one of the reasons I always purchase a Lexus!!!! Thank you Marija!!!! More
The sales and technology departments were very helpful and professional. This is the second car I have bought at Hendrick on E. Independence Blvd in Charlotte and when I need another one I will go back. and professional. This is the second car I have bought at Hendrick on E. Independence Blvd in Charlotte and when I need another one I will go back. More
Super service from sales process to on-going maintenance items. Marija Snow has assisted me twice thus far and her professionalism and superb customer service will continue to make me bring my car to her f items. Marija Snow has assisted me twice thus far and her professionalism and superb customer service will continue to make me bring my car to her for all future needs. Thx. CR More
Good service. The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brak The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brakes, tires, etc to let me know those had been checked. Thanks! More
Mariga Snow was great; first time at this dealership for service and she walked me through the entire appointment. Very impressed with Mariga and the service department. service and she walked me through the entire appointment. Very impressed with Mariga and the service department. More
Four different employees could not tell me which section of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be almost 30 minutes late for my appointment. What was supposed to be a one hour service appointment turned into almost three hours. Marija Snow was pleasant during my long wait. More