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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,103 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,103 reviews

September 17, 2024

Great dealership , reliable, quick and prompt service . Knowledgeable advisors who keep you updated and informed More

by Kritika Golani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Kritika Golani, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

September 17, 2024

Hendrick Lexus has been my trusted service source years. The professionalism, efficiency, and welcoming demeanor of my service advisor Michael Mirek is flawless. He makes servicing my vehicle a breeze inste More

by jodigorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Jodigorman, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We'll be sure to pass these comments on to Mike. See you next time.

September 17, 2024

I would like to give thanks and praise to Mike Mirek at Hendrick Lexus. He is/has been my service advisor for years. He is absolutely the best service advisor I have ever dealt with at any dealership. H More

by Donny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Thomas Bridges
Sep 21, 2024 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Mike. Have a great day!

September 16, 2024

Terrific service. I was in and out much quicker than anticipated. Car runs and looks terrific. More

by KGJsenior
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 17, 2024 -

Hendrick Lexus Charlotte responded

Kgjsenior, thank you for the high star rating! We hope you have a great day!

September 12, 2024

When you combine a world class facility with world class people, you end up with unsurpassed, world class service! More

by WallyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry and Rebecca Brewton. I give them each 5 Stars!, Clayton King
Sep 14, 2024 -

Hendrick Lexus Charlotte responded

Wallyb, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

September 12, 2024

I love the smooth service. Everyone is friendly, polished and professional. I always have a great experience and appreciate the attention to detail. More

by Thegregorygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaley
Sep 14, 2024 -

Hendrick Lexus Charlotte responded

Thegregorygirl, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

September 09, 2024

Brian Dowless is an awesome Service Provider he went above and beyond to ensure my car received top notch service. He is very personable yet very professional and will go the extra mile for his custom More

by SarahGlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hill, Brian Dowless
Sep 13, 2024 -

Hendrick Lexus Charlotte responded

Sarahglenn, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

September 08, 2024

Dave Machold always does a great job. He is very helpful in explaining any service issues with my car. He is professional and customer focused. More

by hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 10, 2024 -

Hendrick Lexus Charlotte responded

Hello, we are so happy to read such a great review about Hendrick Lexus Charlotte!

September 07, 2024

Just bought a car from Carmax , and wanted to make sure everything thing was good with the car . I got great assistance from Ms. Marija ,, she was so helpful and gave me great advice ,,, my household is ve More

by llorenzog5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Sep 10, 2024 -

Hendrick Lexus Charlotte responded

Llorenzog5, thank you so much for the positive review!

September 05, 2024

Great service from Marisa who subbed for Clayton on our 20k service. The appointment was handled efficiently and quickly. I especially liked her suggestion to knock out our state inspection to avoid anoth More

by bbernardburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Sep 07, 2024 -

Hendrick Lexus Charlotte responded

Bbernardburns, thank you so much for the positive review! Until the next time we meet, take care!

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