Hendrick Lexus Charlotte

Mallorie Williams is an amazing sales consultant. She helped me purchase a new TX. Throughout the process, she was attentive, thorough, and highly professional. I appreciated her responsiveness and f She helped me purchase a new TX. Throughout the process, she was attentive, thorough, and highly professional. I appreciated her responsiveness and follow through. I give her an A+++. More

So happy with my new Lexus! Great dealership. No pressure. Wonderful people. I felt very cared for through the entire process. Thank you! Great dealership. No pressure. Wonderful people. I felt very cared for through the entire process. Thank you! More

Very good experience as usual with Hendrick Lexus Charlotte. Friendly and the service was done in a short period of time. Charlotte. Friendly and the service was done in a short period of time. More

Brian is excellent and very much cooperative. Took a detailed care of issues that I reported. Took a detailed care of issues that I reported. More

My vehicle was in for scheduled maintenance and it was a smooth, efficient experience. Brian Dowless was my tech/representative. Brian has excellent customer service and is patient and positive. He has been smooth, efficient experience. Brian Dowless was my tech/representative. Brian has excellent customer service and is patient and positive. He has been my rep a few times now and his attitude never changes - always problem-solving and making sure I am happy. He treats the rest of the staff respectfully and is just so good at his job! More

Advisor Brian Dowless provided exceptional service! From the start to finish he kept us notified of our service progress. Keep up the good work. Thank you. From the start to finish he kept us notified of our service progress. Keep up the good work. Thank you. More

Been coming to Lexus for years. Brain Dowless always does great job and has excellent customer service. Brain Dowless always does great job and has excellent customer service. More

Never had a bad experience at Hendrick Lexus Charlotte. They are very reliable and attentive to customers needs. They are very reliable and attentive to customers needs. More

My regular mechanic recommended that I contact Brian Douglass for a repair that they could not do. Brian is friendly, competent and professional. I highly recommend Brian! Douglass for a repair that they could not do. Brian is friendly, competent and professional. I highly recommend Brian! More

Brian Dowless is an excellent service advisor! He’s super nice, always available and helpful!! He’s super nice, always available and helpful!! More