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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

February 21, 2024

I have purchased 3 cars from Hendrick Lexus and always had them serviced there. Michael Mirek is my service rep and he is absolutely amazing! More

by B Pooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 25, 2024 -

Hendrick Lexus Charlotte responded

B Pooley, we really appreciate your positive review! Thank you again for taking the time to share. Have a wonderful weekend!

February 20, 2024

Michael and the Hendrick Lexus Team always take great care of your vehicle and are awesome to work with. More

by J Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 24, 2024 -

Hendrick Lexus Charlotte responded

J Patel, thank you so much for the 5 star review!

February 20, 2024

Ralph Yerkes was extremely helpful in explaining the nuances of my new Lexus. He was patient and easy going but knew his stuff! Thank you Ralph!! More

by clinton.white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Feb 24, 2024 -

Hendrick Lexus Charlotte responded

Clinton.white, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Ralph is the best!

February 19, 2024

Vanessa provided excellent service when I dropped my car off to be serviced. Lexus has really good team that provided exceptional service. More

by Gilchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Feb 23, 2024 -

Hendrick Lexus Charlotte responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 18, 2024

Michael Mirek helped me with my 40K service. As alway, he explained the details and had the car available when desired. I enjoy doing business with the dealership and Michael. More

by holofchak22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 23, 2024 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 18, 2024

A few months ago I accompanied my mom to purchase a new Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensu More

by GP
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Feb 23, 2024 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and could listen to you brag on Ralph all day! We are lucky to have him on the team and glad to know you had a wonderful experience. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2024

Michael Mirek of Hendrick Lexus always provides EXCELLENT service. I can always count on him to ensure my vehicle gets the best service. He keeps me informed of what’s happening with my vehicle while it’s More

by Elle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 23, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 17, 2024

We are elderly, and Michael Mirek always takes good care of us. Please thank him for us. More

by Richmcd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 21, 2024 -

Hendrick Lexus Charlotte responded

Richmcd66, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to leave a review.

February 17, 2024

The service at Hendrick’s Lexus has always been exceptional. Michael Mirek and his staff are truly the best I’ve ever experienced. More

by mamancini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 21, 2024 -

Hendrick Lexus Charlotte responded

Mamancini, thank you for the high star rating! Mike is awesome!

February 17, 2024

Micheal Mirek always takes great care of our cars and the service department is always on top of there game! More

by Allen4620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Feb 21, 2024 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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