
Hendrick Lexus Charlotte
Charlotte, NC
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Great service, even though small that time. I always request Michale Merik as my adviser. He is patient, and excellent explaining details to me. I trust him to be fair with me. Good guy. I always request Michale Merik as my adviser. He is patient, and excellent explaining details to me. I trust him to be fair with me. Good guy. More
Very happy with my recent car service - Brian Dowles provided excellent customer service and I have peace of mind knowing that my car was back to normal after required repairs and routine service! provided excellent customer service and I have peace of mind knowing that my car was back to normal after required repairs and routine service! More
Brian Dowless is as great as any service advisor anyone could ever hope for! He took the time and care to go above and beyond what was required for my service. could ever hope for! He took the time and care to go above and beyond what was required for my service. More
This was my first servicing at Lexus. Brian Dowless was incredible. I will definitely be returning to this location to work with Brian when my next service is due. Thank you Brian. Brian Dowless was incredible. I will definitely be returning to this location to work with Brian when my next service is due. Thank you Brian. More
I love Hendrick Lexus. The organization has been good to me(and my car).. what makes it exceptional, though, is the people. In particular the service managers. I’ve really The organization has been good to me(and my car).. what makes it exceptional, though, is the people. In particular the service managers. I’ve really had incredible service with many but Brian Dowless stands out. He is kind, trustworthy, helpful and does an exceptional job managing my car and me. Thank you Hendrick Lexus! More