Hendrick Lexus Charlotte

Marisa Kovaly was my technician. She was absolutely amazing. Marisa was professional and took care of all my issues. She had me in and out without any unnecessary delays. She is an She was absolutely amazing. Marisa was professional and took care of all my issues. She had me in and out without any unnecessary delays. She is an asset to your team. More

Marisa Kovaly help me get last minute service before my trip, many thanks Marisa !!! Great service at Hendrick !!👍 trip, many thanks Marisa !!! Great service at Hendrick !!👍 More

The service techs are efficient, friendly and quite knowledgeable. Marisa is the best of all. knowledgeable. Marisa is the best of all. More

This was a excellent experience lead by Mariji Snow. Thank You very much for all your help. Thank You very much for all your help. More

Marisa Lovoly was wonderful. She answered all my questions and worked to make the experience very satisfying. She answered all my questions and worked to make the experience very satisfying. More

Service was performed at my satisfaction with no issues or concerns. People are very professional and communicate properly or concerns. People are very professional and communicate properly More

I’ve been coming here for years and my experience recently with Marija Snow was top tier. She was informative, knowledgeable and kind…the consummate professional! When I hit 100k miles it was a costl recently with Marija Snow was top tier. She was informative, knowledgeable and kind…the consummate professional! When I hit 100k miles it was a costly appointment as expected, but I was deftly guided through with thorough explanations and recommendations at every suggestion. Thank you again Marija! More

Very efficient and professional in the purchase of our car. Gave us a great price with no pressure or haggling. Michele was great facilitating all the paperwork, Ralph did a wonderful job explaining all t car. Gave us a great price with no pressure or haggling. Michele was great facilitating all the paperwork, Ralph did a wonderful job explaining all the buttons and features of the car before we drove off the lot!!! And Donte great in wrapping up the deal and explaining the warrantees. Thanks!!! More

Adrian Cruz-Cordero was thoughtful and easy to work with. Couldn’t ask to be treated better. They took great care of my vehicle. Definitely recommend. Couldn’t ask to be treated better. They took great care of my vehicle. Definitely recommend. More

I've never had a bad or unpleasant experience with Lexus service. I usually do not ask for any one in particular, because they are all so good. On my most recent service, David Machold was my service consul service. I usually do not ask for any one in particular, because they are all so good. On my most recent service, David Machold was my service consultant. He is knowledgeable about all Lexus cars and he explained everything clearly about my car, and took care of the car promptly and efficiently. When making a service appointment, they always ask if you have a preferred service consultant to be assigned for your visit. I suggest you ask for David on your next visit. I certainly will. More