Hendrick Lexus Charlotte

Very impressed with my first time service of my 2024 RX 350 Lexus. Bryan Dowless did a great job in seeing that my needs were met with my car! I could not ask for better service with Lexus. Thank you! 350 Lexus. Bryan Dowless did a great job in seeing that my needs were met with my car! I could not ask for better service with Lexus. Thank you! More

Told me twice ab timing cover leak in my rx350 is out of pocket bill Third time finally some one told me that my car still have warranty cover the powertrain pocket bill Third time finally some one told me that my car still have warranty cover the powertrain More

Fast and convenient service staff was very helpful explain everything and was satisfied with service explain everything and was satisfied with service More

Just wanted to give a big shoutout to my man Brian Dowless for guiding me through the repair on my IS 350. The whole experience from beginning to end was A+++. Will reach out to Brian again if I have Dowless for guiding me through the repair on my IS 350. The whole experience from beginning to end was A+++. Will reach out to Brian again if I have further needs! More

Marissa Kovaly was our contact. She was efficient in assessing our situation. Parts ordered in a timely manner. Use of a loaner was uncomplicated. I know Marissa will be our "go to She was efficient in assessing our situation. Parts ordered in a timely manner. Use of a loaner was uncomplicated. I know Marissa will be our "go to" maintenance connection. More

Marissa was our service advisor. She was exceedingly professional and prompt with regard to the servicing of our Lexus. We definitely will wish for Marissa to be our ongoing service She was exceedingly professional and prompt with regard to the servicing of our Lexus. We definitely will wish for Marissa to be our ongoing service advisor. She is a very excellent addition to HENDRICK Lexus. We are very grateful, Jim and Sharon Jones. More

Very Professional and Accommodating. I feel very confident working with Marija Snow and feel she focuses in on my car issues. I feel very confident working with Marija Snow and feel she focuses in on my car issues. More

Ralph did an amazing job teaching me about the technology in my car. He was patient and very knowledgable. Great customer service and overall great car buying experience. in my car. He was patient and very knowledgable. Great customer service and overall great car buying experience. More

quick and clean service, professional and courteous staff, Adrian was good, like the service, nothing to complain about staff, Adrian was good, like the service, nothing to complain about More

service was excellent and Adrian provided prompt and clean updates. service was quick and complete clean updates. service was quick and complete More