Hendrick Lexus Charlotte

Easy to make appointment on line. Brian Dowless took care of me. Provided video of what mechanics found, prices on recommended services, and had me on my way sooner than expected. Mel Brian Dowless took care of me. Provided video of what mechanics found, prices on recommended services, and had me on my way sooner than expected. Melissa (I think) got my new iphone linked up to car bluetooth. Car was cleaned inside and out. I will definitely request Brian for my next service. More

Recent service handled by Brian Dowless was excellent. He was timely in contacting me and thorough in his explanations. The driver who picked up my car and delivered it was very professional as well. He was timely in contacting me and thorough in his explanations. The driver who picked up my car and delivered it was very professional as well. More

Brian Dowless was professional and courteous Taking care of all my needs. It’s always pleasure when visiting the dealership. care of all my needs. It’s always pleasure when visiting the dealership. More

I absolutely can not say enough wonderful things about HENDRICK Lexus.. from Geron (our salesperson) to Ralph our Technology Trainer, we were treated above and beyond great!! HENDRICK Lexus.. from Geron (our salesperson) to Ralph our Technology Trainer, we were treated above and beyond great!! More

We always feel confident when bringing our car into the Lexus dealership, We are so pleased to have Mike Underwood as our advisor, explains in detail, very professional and at the same time very pleasa Lexus dealership, We are so pleased to have Mike Underwood as our advisor, explains in detail, very professional and at the same time very pleasant. Thank you to Mike Underwood. More

Took my Lexus in for service and a noise concern. This visit I had the pleasure of having Michael Underwood as my service advisor. He did fantastic and made sure I received my car back rather quickly This visit I had the pleasure of having Michael Underwood as my service advisor. He did fantastic and made sure I received my car back rather quickly. Great attitude and friendly. More

I accidentally scuffed the side of my mirror on my husband's RX. I took it to the dealership and decided to work with Adrian again (as I had some additional service questions). He was very kind and pa husband's RX. I took it to the dealership and decided to work with Adrian again (as I had some additional service questions). He was very kind and patient with my questions. I enjoyed my short visit to the dealership. I also like how they have complimentary snacks for when you have to wait. More

Mike Underwood is who I always choose to handle my service needs. He is straightforward, honest, and professional. service needs. He is straightforward, honest, and professional. More

Mike Underwood is who I always request when I need service. He always provides excellent service. service. He always provides excellent service. More

Brian Dowless always responds immediately to my request for service and returns my text with an available timeslot. for service and returns my text with an available timeslot. More