Hendrick Lexus Charlotte

Marija Snow provided excellent service for my visit. She was prompt with her updates and knowledgeable about was being performed She was prompt with her updates and knowledgeable about was being performed More

Salesperson Thomas was the best, he listened to us and gave us his best offer the first time. No haggling was needed. The tech expert Zay was helpful and knowledgeable. gave us his best offer the first time. No haggling was needed. The tech expert Zay was helpful and knowledgeable. More

Easy and quick to get an appointment and my advisor let me know every step the status of my car. me know every step the status of my car. More

Brian Dowless is our service writer. He is always a pleasure to deal with. Always pleasant, courteous, and knowledgeable. He is always a pleasure to deal with. Always pleasant, courteous, and knowledgeable. More

I made an appointment to bring my Lexus in for its 25,000 mile check-up. Marija met me at drop off. She texted me when the work was done. It was all very smooth and simple. mile check-up. Marija met me at drop off. She texted me when the work was done. It was all very smooth and simple. More

We were very happy buying another Lexus with them. Nick Mainor is a professional and honest person. Ralph Yerkes from technology did a great job of explaining all of the elements electronics and how Nick Mainor is a professional and honest person. Ralph Yerkes from technology did a great job of explaining all of the elements electronics and how to use them. More

I have been working with Hendrick Lexus since purchasing my car in 2012. Michael Mirek has been my service advisor for several years and it is great to have a service center and Service Advisor you can tr my car in 2012. Michael Mirek has been my service advisor for several years and it is great to have a service center and Service Advisor you can trust. More

Over the years, I've learned not to trust dealerships to be looking out for my best interest, and this would always fill me with dread when it was time to take my car in to the dealership. My experience wit be looking out for my best interest, and this would always fill me with dread when it was time to take my car in to the dealership. My experience with Michael Mirek has changed that. He is more than a service advisor - he is a TRUSTED advisor when I take my car in for service. He is always transparent about what needs to be done and how much it will cost and has helped me on multiple occasions make the best decisions for my car. He makes it easy for me to drop off and pick up my car in a way that works for me and my work schedule. I can highly recommend Michael! More

Great store, as expected with Hendrick. Well managed business. Michael Mirek has been my Service Advisor for years and is fantastic to deal with. He is nice, friendly, informative, smart, c Well managed business. Michael Mirek has been my Service Advisor for years and is fantastic to deal with. He is nice, friendly, informative, smart, competent and ALWAYS does a superb job. He is a STAR. Very knowledgeable and extremely competent. A real pro. He really knows Lexus, much more than a normal Service Advisor. Love Mike, the best. Bryan and Chad also are great leaders at the store. Always a pleasant experience. Mike always keeps me informed and is great with follow-up. More