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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

March 30, 2024

Dave Machold is an asset to your organization. He has been my service coordinator for many years and has always honestly advised me as to what is necessary to maintain my Lexus. More

by jimkpsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Jimkpsa, thank you so much for the positive review!

March 30, 2024

I go to this dealership for all my services and David Machold is my advisor and he’s awesome. I never have any issues with my car and he is very transparent about all my services! More

by jglinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Jglinn, thank you for sharing your positive experience!

March 30, 2024

It is always pleasant and stress free when working with this dealership. They make you feel important. More

by eooakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Eooakley, we're happy you enjoyed your visit to Hendrick Lexus Charlotte.

March 30, 2024

David Machold was great and this dealership very nice. Everyone is very professional and helpful. More

by claire_kneip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Claire_kneip, we're glad you had such a wonderful experience with us!

March 30, 2024

Sales and the Technology group can’t be beat. Never had an issue with service either. More

by Chefjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Geron Helling
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Chefjudy, we really appreciate your positive review!

March 30, 2024

Excellent communication with Dave, my service rep at my last visit. Professional and knowledgeable. Very clean waiting area and friendly staff along with good service. More

by jjh72
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Jjh72, we are so happy to read such a great review about Hendrick Lexus Charlotte!

March 30, 2024

Hendrick Lexus continues to provide outstanding service for their customers. David Machold is one of their excellent service reps. He explains in detail what your car needs, how long it will take and how More

by glenda8007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Hello Glenda8007, we appreciate you taking the time to leave us this feedback.

March 30, 2024

David Machold was very informative and kept my husband and I informed of everything taking place with our vehicle. He gave us the opportunity to get a loaner vehicle which we truly appreciated. I had to a More

by Felecia Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Felecia Moore, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

March 30, 2024

Dave Machold Provided great service at the last service appointment at fair price. I prefer using Hendrick Lexus service compared to any other dealership More

by Anwesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Anwesha, thanks for your praise and kind comments about our team.

March 30, 2024

Excellent people, excellent service… All with smiling faces. I’ve driven a Lexus for 34 years for this reason. No other dealership compares. More

by annelee01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes and James, Geron Helling
Apr 02, 2024 -

Hendrick Lexus Charlotte responded

Annelee01, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

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