Hendrick Lexus Charlotte

Great service experience! Our service advisor, Marija Snow, was fantastic! She communicated with us throughout the service from start to finish! Keep up the great work irk, Our service advisor, Marija Snow, was fantastic! She communicated with us throughout the service from start to finish! Keep up the great work irk, Marija!! More

Great again to work with Marija Snow. She is responsive, keeps me informed, is always pleasant and had me on my way quickly. She is responsive, keeps me informed, is always pleasant and had me on my way quickly. More

Marija Snow kept me informed and worked with me to complete my service needs during this service process. complete my service needs during this service process. More

Marija Snow was great to work with. She was professional, helpful, a good communicator, and very friendly. She was professional, helpful, a good communicator, and very friendly. More

Mariga Snow was very helpful. She thoroughly explained what was needed to repair my Lexus. She thoroughly explained what was needed to repair my Lexus. More

Marija always takes care of me! !! No hassle service!!! Always on time, keeps me in the loop if I am waiting, and always guaranteed to feel good about my car when I leave. The expert !! No hassle service!!! Always on time, keeps me in the loop if I am waiting, and always guaranteed to feel good about my car when I leave. The expert service is one of the reasons I always purchase a Lexus!!!! Thank you Marija!!!! More

Vanessa Hardley was an awesome representative! This is twice she's assisted me. Ask for her! This is twice she's assisted me. Ask for her! More

Good service. The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brak The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brakes, tires, etc to let me know those had been checked. Thanks! More

Mariga Snow was great; first time at this dealership for service and she walked me through the entire appointment. Very impressed with Mariga and the service department. service and she walked me through the entire appointment. Very impressed with Mariga and the service department. More

Four different employees could not tell me which section of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be almost 30 minutes late for my appointment. What was supposed to be a one hour service appointment turned into almost three hours. Marija Snow was pleasant during my long wait. More