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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,757 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,757 reviews

November 01, 2024

Ive always received special attention when my car was serviced. The staff is friendly and eager to help you. More

by Johngracemain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Nov 09, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 31, 2024

I always have the Excellent service experience. Mike Underwood and everyone else is very professional! More

by Nuqgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Nov 02, 2024 -

Hendrick Lexus Charlotte responded

Nuqgroup, we are very happy we could provide you with a positive experience!

October 31, 2024

Mike Underwood is hands down the best service consultant I’ve worked with at Lexus. More

by Paulinechinnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Nov 02, 2024 -

Hendrick Lexus Charlotte responded

Paulinechinnis, thanks for your praise and kind comments about Mike. We hope you have a great day!

October 31, 2024

As always, I received fantastic, efficient service from Mike Underwood, who is one of the most courteous and thoughtful service consultants I’ve ever worked with anywhere! Hendrick Auto Group has not only More

by ktuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood, Clayton King
Nov 02, 2024 -

Hendrick Lexus Charlotte responded

Hi Ktuttle, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy to know our team earned your trust and confidence! Have a wonderful weekend!

October 29, 2024

Great experience at Hendricks Lexus thanks to Brian Dowless. Anything that I need, he is just a text or phone call away. Very professional and helps me stay on top of maintenance. More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Nov 01, 2024 -

Hendrick Lexus Charlotte responded

Lh, your satisfaction is our top priority. Thank you for the kind words about Brian!

October 28, 2024

Always the best service experience. I was fortunate to work with David Machold on my recent visit to Hendrick Lexus. Top Shelf Service! More

by Bollesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 01, 2024 -

Hendrick Lexus Charlotte responded

Bollesje, we're glad you had such a wonderful experience with us!

October 27, 2024

Dave Machold was referred to me. I was impressed by the service Dave provided and all the information, communication about my vehicle. Very helpful! More

by sara.elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Oct 29, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2024

The people at the dealership are very professional. I take my car there for maintenance every time. Marisa Kovaly was my service adviser the last time around and she was very prompt and kept me informe More

by Sahil Karkera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Oct 27, 2024 -

Hendrick Lexus Charlotte responded

Sahil Karkera, thank you for your kind review; we are happy to pass along your comments to Marisa and the team here at Hendrick Lexus Charlotte!

October 25, 2024

My advisor Cruz Cordero went above and beyond to make sure my car was safe, More

by Lgbuksjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Cordero
Oct 26, 2024 -

Hendrick Lexus Charlotte responded

Lgbuksjr, we're so glad that we were able to go above and beyond your expectations!

October 25, 2024

The dealership is very accommodating and very easy to work with. The facility is extremely clean and everyone is always very helpful. More

by daniel.schreier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Oct 26, 2024 -

Hendrick Lexus Charlotte responded

Daniel.schreier, we are so happy to read such a great review about Hendrick Lexus Charlotte!

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