Hendrick Lexus Charlotte

Mike Underwood is hands down the best service consultant I’ve worked with at Lexus. I’ve worked with at Lexus. More

Great experience at Hendricks Lexus thanks to Brian Dowless. Anything that I need, he is just a text or phone call away. Very professional and helps me stay on top of maintenance. Dowless. Anything that I need, he is just a text or phone call away. Very professional and helps me stay on top of maintenance. More

Always the best service experience. I was fortunate to work with David Machold on my recent visit to Hendrick Lexus. Top Shelf Service! I was fortunate to work with David Machold on my recent visit to Hendrick Lexus. Top Shelf Service! More

Dave Machold was referred to me. I was impressed by the service Dave provided and all the information, communication about my vehicle. Very helpful! I was impressed by the service Dave provided and all the information, communication about my vehicle. Very helpful! More

The people at the dealership are very professional. I take my car there for maintenance every time. Marisa Kovaly was my service adviser the last time around and she was very prompt and kept me informe I take my car there for maintenance every time. Marisa Kovaly was my service adviser the last time around and she was very prompt and kept me informed throughout the process. More

My advisor Cruz Cordero went above and beyond to make sure my car was safe, sure my car was safe, More

The dealership is very accommodating and very easy to work with. The facility is extremely clean and everyone is always very helpful. work with. The facility is extremely clean and everyone is always very helpful. More

Dave Machold is wonderful! I am on my 7th Lexus and I really like the dealership but Dave makes the service so easy and always communicates well! He treats his customers like I am on my 7th Lexus and I really like the dealership but Dave makes the service so easy and always communicates well! He treats his customers like family which is great! More

My service adviser Marisa Kovaly is absolutely the best. Knowledgeable, efficient and customer satisfaction focused. Knowledgeable, efficient and customer satisfaction focused. More

My service visit on 10/21 was awesome from the time I drove in until I drove away. The entire process was impressive and very expedient. Dave Machold was outstanding during my visit and I will try to w drove in until I drove away. The entire process was impressive and very expedient. Dave Machold was outstanding during my visit and I will try to work with him on any future visits. Charlotte Hendrick Lexus Service will be my go to maintenance provider for our ES350. More