Hendrick Lexus Charlotte

Worked with Ralph Yerkes today. He really took the time to help with the issues we were having with the Lexus app. Calm, polite and extremely patient. Was thorough and took care of He really took the time to help with the issues we were having with the Lexus app. Calm, polite and extremely patient. Was thorough and took care of our problems. Excellent service. Dealership is lucky to have Ralph. More

I have purchased 3 cars from Hendrick Lexus and always had them serviced there. Michael Mirek is my service rep and he is absolutely amazing! had them serviced there. Michael Mirek is my service rep and he is absolutely amazing! More

Michael and the Hendrick Lexus Team always take great care of your vehicle and are awesome to work with. care of your vehicle and are awesome to work with. More

Ralph Yerkes was extremely helpful in explaining the nuances of my new Lexus. He was patient and easy going but knew his stuff! Thank you Ralph!! nuances of my new Lexus. He was patient and easy going but knew his stuff! Thank you Ralph!! More

Vanessa provided excellent service when I dropped my car off to be serviced. Lexus has really good team that provided exceptional service. off to be serviced. Lexus has really good team that provided exceptional service. More

Michael Mirek helped me with my 40K service. As alway, he explained the details and had the car available when desired. I enjoy doing business with the dealership and Michael. As alway, he explained the details and had the car available when desired. I enjoy doing business with the dealership and Michael. More

A few months ago I accompanied my mom to purchase a new Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensu Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensure my mom felt comfortable and confident using the car’s technology. His knowledge, expertise and sense of humor made the entire introduction process enjoyable and stress-free. Not only did Ralph demonstrate a thorough understanding of the vehicle's technology, but he also provided valuable insights and tips to optimize its use for a seamless driving experience. He truly went above and beyond. More

Michael Mirek of Hendrick Lexus always provides EXCELLENT service. I can always count on him to ensure my vehicle gets the best service. He keeps me informed of what’s happening with my vehicle while it’s service. I can always count on him to ensure my vehicle gets the best service. He keeps me informed of what’s happening with my vehicle while it’s in for service and makes sure I have it back at the time that I requested. More

We are elderly, and Michael Mirek always takes good care of us. Please thank him for us. of us. Please thank him for us. More

The service at Hendrick’s Lexus has always been exceptional. Michael Mirek and his staff are truly the best I’ve ever experienced. exceptional. Michael Mirek and his staff are truly the best I’ve ever experienced. More