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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

April 16, 2024

Timely response and very capable service staff. Very professional but comfortable experience - I’ll be back. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godfrey
Apr 19, 2024 -

Hendrick Lexus Charlotte responded

Bill, your wonderful feedback and rating mean a lot to us.

April 16, 2024

Godfrey Hernandez took great care of me. Kept me informed in what was going on with my car and even followed up after. More

by burdam39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Hanrahan, Godrey Hernandez
Apr 18, 2024 -

Hendrick Lexus Charlotte responded

Burdam39, your satisfaction is our top priority. We're glad to hear that you were pleased with the overall process! See you next time.

April 14, 2024

Everyone at the dealership was so professional, helpful and accommodating. We found a beautiful car and were taken through each step of the purchase process with extraordinary service and a very positive More

by MarthaLWolff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Hergatt
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Marthalwolff, we're so glad that we were able to go above and beyond your expectations!

April 14, 2024

Everyone is extremely nice and personable here. I was running late (Charlotte traffic) to drop off my vehicle at the end of their workday, but Dave Machold was very patient and kind with me. He ans More

by tamlew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Tamlew, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte! Great job Dave!

April 13, 2024

Dave Machold is my service manager, I brought my Rx for service. As always, Dave is so personable and professional. Always makes me feel comfortable and that he has my best interest at the forefront. I hop More

by TJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Tjr, we are so pleased you enjoyed your visit with Dave to Hendrick Lexus Charlotte! We appreciate your loyalty!

April 12, 2024

My service guy, Dave Machold, is the best. I’ll buy another Lexus because of him. More

by 77spbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

77spbailey, thank you for sharing your positive experience!

April 12, 2024

I always have my service performed at the Lexus dealership on independence Boulevard. Dave Machold is the best!!! Always looks after you and give you his best!!! Lexus should be proud to have such More

by Vjj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Vjj4, your satisfaction is our top priority. Kudos to Dave for always going the extra mile!

April 12, 2024

David Machold did a great job with my Lexus service. I would use him again More

by jeff.dillon72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Thank you for the recommendation. We hope you have a fantastic day!

April 12, 2024

Dave Machold is a pleasure to work with - very accommodating and knowledgable! I always have my Lexus serviced at the Independence Blvd. location/Charlotte - they are top notch! More

by togreerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Dave did. He is a true professional and an asset to our store. Please let us know if you need anything else. We hope you have a great day!

April 10, 2024

Ralph Yerkes was awesome at Hendrick Technologies . He help me and patiently listen to my issues More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Oscar, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Way to go Ralph!

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