Hendrick Lexus Charlotte

As always great service. Marija went above and beyond to keep me updated on my service! Great experience! Marija went above and beyond to keep me updated on my service! Great experience! More

Marija S. was a pleasure as usual! She communicates very well about the process and let's you know what offers they have available. was a pleasure as usual! She communicates very well about the process and let's you know what offers they have available. More

When I made my appt, I don't think I was assigned a service adviser. I was there at the time of my appt and stood by my car for 30 minutes. Marija Snow jumped in and took excellent care of me. The v service adviser. I was there at the time of my appt and stood by my car for 30 minutes. Marija Snow jumped in and took excellent care of me. The visit was smooth sailing once Marija stepped up to assist in a confusing situation. More

We dealt with Lucas, Paul, Zay and Ralph. They were all knowledgeable, friendly and professional. We ran into a small glitch with acceptable payments which added to our time there. They were all knowledgeable, friendly and professional. We ran into a small glitch with acceptable payments which added to our time there. More

Awesome service department. Service is always a 10 out of 10! Dave M, our service advisor is fantastic. Service is always a 10 out of 10! Dave M, our service advisor is fantastic. More

Ralph Yerkes and Abigail were very helpful. They are knowledgeable and great to work with They are knowledgeable and great to work with More

If you are looking for exemplary customer service, ask for Michael Mirek; he's great. for Michael Mirek; he's great. More

Dave Machold gave excellent service. Very calm and nice. I would recommend him to anyone. Very calm and nice. I would recommend him to anyone. More

I have visited the dealership twice in the last month for regular service and installation of parts. Dave Machold was my service advisor and he was fantastic. Very professional and courteous and explained regular service and installation of parts. Dave Machold was my service advisor and he was fantastic. Very professional and courteous and explained process and estimated completion time. I had to make an appointment and Dave went above and beyond to make sure my car was ready when needed. More

Great experience great people easy to work with Had to wait a while but was comfortable while waiting wait a while but was comfortable while waiting More