Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,102 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,102 reviews

November 16, 2024

Thank you, Ralph Yerkes for being so helpful as my Technology Advisor! You are so knowledgeable and kind and I appreciated all the tips and tricks that you demonstrated and explained. I enjoyed meetin More

by Christine B.
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Christine B., we are so happy to read such a great review about Hendrick Lexus Charlotte! way to go Ralphy! If you have any further questions, please don't hesitate to reach out!

November 15, 2024

Marisa Kovaly was my service advisor and she was great to work with. Prompt service and helped with all of my questions. More

by Sandip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Sandip, we really appreciate your positive review! Until the next time we meet, take care!

November 15, 2024

I purchased my car from Hendrick Lexus. They service my Lexus and my wife's Toyota Highlander. They are professional and never pushy. David.Machold, my service advisor, is very knowledgeabl More

by hg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David.Machold, Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Hg, we are very happy we could provide you with a positive experience! Thank you for choosing Hendrick Lexus!

November 15, 2024

Hendrick Lexus Charlotte has a fantastic team. Mike Underwood is always great to work with. More

by vanessa hardley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Vanessa Hardley, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

November 15, 2024

The dealer ship,is great - but it is made up of people. David Machold Was a big help and always has been More

by cwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Cwh, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

November 14, 2024

Excellent service department and sales department- everyone there is very helpful! Prompt service and help with questions answered! More

by Marilyn.michue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Vanessa Hardley
Nov 17, 2024 -

Hendrick Lexus Charlotte responded

Marilyn.michue, thank you for sharing your positive experience!

November 13, 2024

Ralph Yerkes was out technology advisor and he was great explained everything slowly to us so we could follow! Also gave us his contact Information to call him if we had questions when we got home. Every More

by cpp0303
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayden, Ralph , Ivan Blair
Nov 13, 2024 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! Ralph and the team do a great job! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Brian Dowless was absolutely fantastic. He is understanding, patient, and a true value to Hendrick/Lexus as a whole. He makes every visit worth it, knowing you are in great hands. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Nov 17, 2024 -

Hendrick Lexus Charlotte responded

Matt, thank you so much for your high rating!

November 13, 2024

Brian Dowless greeted me with exceptional courtesy and professionalism, offering a warm welcome upon my arrival. The Lexus Team also extended a kind welcome to me as well. More

by VictorHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Nov 17, 2024 -

Hendrick Lexus Charlotte responded

Victorhd, thank you so much for your high rating!

November 13, 2024

Marisa was my service advisor and she was great. I really appreciate my text video from the technician Carlos .My experience was great! More

by Cfmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Hergatt
Nov 17, 2024 -

Hendrick Lexus Charlotte responded

Cfmiller, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

...
36
...