Hendrick Lexus Charlotte

Marija Snow greeted me promptly, explained the anticipated service, got me settled into a loaner, contacted me with information when available, and was professional in every step of the process. anticipated service, got me settled into a loaner, contacted me with information when available, and was professional in every step of the process. I like the video review that explains the actions of the service department. My car was serviced in keeping with what was needed and I appreciate that it was cleaned on the exterior and the interior. I live two hours away and always come to Hendrix Lexus of Charlotte for my Lexus needs while visiting my son. More

Marija Snow was a pleasure to work with. I'll certainly ask for her next time. Just hope next time it doesn't cost me so much money. lol. I'll certainly ask for her next time. Just hope next time it doesn't cost me so much money. lol. More

Exceptional Customer Service from Vanessa who was my Service Manager. Thank you for your continuous updates during the service visit. Service Manager. Thank you for your continuous updates during the service visit. More

People are very nice. At the service department Vanessa Hardley did a great job Thanks so much At the service department Vanessa Hardley did a great job Thanks so much More

Love this dealership and also working with Vanessa Hardley! Vanessa is always so friendly and the dealership has great amenities! Hardley! Vanessa is always so friendly and the dealership has great amenities! More

Marija Snow is a such a wonderful person to work with. She is considerate of your concerns and make every effort to provide 110% customer satisfaction. She is considerate of your concerns and make every effort to provide 110% customer satisfaction. More

A great dealership from the beginning of the purchase process right to the delivery of the product. Could not have been more satisfied. process right to the delivery of the product. Could not have been more satisfied. More

Marija Snow and the Hendrick dealership were quite professional and took good care Of my vehicle. professional and took good care Of my vehicle. More

Wonderful service. the person taken care of me, David Machold was very professional and nice. he made sure everything was taken care of. Wondaful to work with. great ex the person taken care of me, David Machold was very professional and nice. he made sure everything was taken care of. Wondaful to work with. great experience. More

Friendly staff and thorough workmanship. Our service contact was Marija Snow, and she did an excellent job getting me in & out of there. Our service contact was Marija Snow, and she did an excellent job getting me in & out of there. More