Hendrick Lexus Charlotte

Vanessa Harley is great communicator and service coordinator. Greets with a smile and demonstrates care. coordinator. Greets with a smile and demonstrates care. More

Vanessa was great. Everything was communicated well and they were timely. The loaner car was nice Everything was communicated well and they were timely. The loaner car was nice More

Vanessa takes care of everything - fabulous service advisor. Lexus makes the dreaded car service experience pleasant. advisor. Lexus makes the dreaded car service experience pleasant. More

I have been consistently happy with the Lexus dealership on Independence Blvd especially with Vanessa Hardley who has been our advisor for quite a few years. She is a pleasure, with a friendly, knowledgeabl on Independence Blvd especially with Vanessa Hardley who has been our advisor for quite a few years. She is a pleasure, with a friendly, knowledgeable and professional manner. She listens and makes sure all concerns are dealt with. Many thanks Vanessa and Lexus. More

I worked with Vanessa Hardley and she kept me informed during the entire service time. This was my first time with her and she was very professional. during the entire service time. This was my first time with her and she was very professional. More

Great service every time. They keep my car running great. Vanessa Hadley is the best service advisor I have ever had. They keep my car running great. Vanessa Hadley is the best service advisor I have ever had. More

We had a very nice experience. Our wants were met and the purchasing process was smooth. As a whole, the dealership itself, is clean and inviting. Our wants were met and the purchasing process was smooth. As a whole, the dealership itself, is clean and inviting. More

Service was great and loaner vehicle was available when car dropped off. Marija contacted me about the car battery condition and I had it replaced. Excellent service. car dropped off. Marija contacted me about the car battery condition and I had it replaced. Excellent service. More

My service appointment at Hendrick Lexus was excellent. The service area was very busy but I was greeted immediately by a representative who scanned my vehicle information. Within one minute, Marija Snow m The service area was very busy but I was greeted immediately by a representative who scanned my vehicle information. Within one minute, Marija Snow met me at my car, started the appointment process, and showed me to the lounge area. Marija provided a video of the inspection that was being done on my vehicle. The appointment took less than half the time I expected. Outstanding service from Marija and the entire Hendrick service team! More

Marija was great. She was attentive and helpful. I will ask for her again Marija Snow is a great service consultant! She kept us updated the entire service visit and f She was attentive and helpful. I will ask for her again Marija Snow is a great service consultant! She kept us updated the entire service visit and followed up a couple of days later. More