Hendrick Lexus Charlotte

Dave Machol, Thank you very much for the professional and quick service and clear explanation you always have. You certainly love what you do !!! Thank you again!!! and quick service and clear explanation you always have. You certainly love what you do !!! Thank you again!!! More

Recently purchased an NX350 with the professional assistance of Michelle Hanrahan at the Hendrick Lexus Charlotte dealership. The top rating on their post survey is a 5 in all categories for an excel assistance of Michelle Hanrahan at the Hendrick Lexus Charlotte dealership. The top rating on their post survey is a 5 in all categories for an excellent experience. My rating would be. 6 in all categories if the survey allowed. Michelle,along with all staff encountered in this purchase experience,truly were the very best professional representatives of the quality of service one has come to expect from this dealership.Over seventeen years we have purchased and maintained three cars with this dealership. When one finds the best,one stays with the best👍😊 More

Great dealership, Duke was going above and beyond, he was a great help in all aspects. Made sure I was satisfied with my purchase, was very patient and made sure I understood everything about the vehicle. Wh a great help in all aspects. Made sure I was satisfied with my purchase, was very patient and made sure I understood everything about the vehicle. When I had questions and contacted him, he answered right away. More

The dealership and their work family were welcoming. We did not feel pressured to purchase the vehicle. They had a large inventory to select from. We drove away in a 24 Lexus 350 RX and are extremely We did not feel pressured to purchase the vehicle. They had a large inventory to select from. We drove away in a 24 Lexus 350 RX and are extremely happy! Shout out to Ralph Yerkes, technology special, to explain all the bells and whistles! He was wonderful More

Dave Machold is an amazing service consultant. I always ask for him when I come in due to his top notch approach to ensure all of my service needs are met. He is friendly, informative, extremely p I always ask for him when I come in due to his top notch approach to ensure all of my service needs are met. He is friendly, informative, extremely patient and understanding. It is rare to find someone that takes care of you in this manner, every single time. I hope Lexus knows what a gem he is. He is the reason myself and likely countless others continue to come back to Lexus. More

Very pleased with our 10,000 mile maintenance visit at Hendrick Lexus. David Machold was both professional and friendly. I had a dozen questions… he patiently answered them all! Many thanks! Hendrick Lexus. David Machold was both professional and friendly. I had a dozen questions… he patiently answered them all! Many thanks! More

As always great service! Highly recommend. I always make sure to book my appointments with David Machold, excellent customer service and follow up. Highly recommend. I always make sure to book my appointments with David Machold, excellent customer service and follow up. More

My service at Hendrix Lexus is consistently outstanding. I request Vanessa Hardley as my service consultant because she is an excellent communicator and provides timely and thorough updates about my vehicle I request Vanessa Hardley as my service consultant because she is an excellent communicator and provides timely and thorough updates about my vehicle. I highly recommend her and thus dealership! More

My experience with Hendrick Lexus is always delightful. I am greeted quickly and kept apprised as the car is being serviced. Marija is always pleasant and efficient. I appreciate her great customer serv I am greeted quickly and kept apprised as the car is being serviced. Marija is always pleasant and efficient. I appreciate her great customer service More

Vanessa. Hardley was a great service advisor and she gave me all the service recommendation and what needs be done for the future services. Hardley was a great service advisor and she gave me all the service recommendation and what needs be done for the future services. More