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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

May 23, 2024

Excellent courtesy, reliability, dependability, skill level of workers, and good communication are all what I receive from Marija Snow and Hendrick Lexis during every visit, now with my fourth Lexus from More

by SDavis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Marija Snow
May 24, 2024 -

Hendrick Lexus Charlotte responded

Sdavis99, thank you for your kind words about Marija and this wonderful review!

May 23, 2024

Michael Mirek exemplifies customer service. He knowledgeable, a great communicator, and always goes the extra mile to make sure things are right. I would highly recommend him and the dealership More

by tim.ignasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 24, 2024 -

Hendrick Lexus Charlotte responded

Tim.ignasher, thank you for sharing your positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2024

Marina Snow went over and above expectations! ! She’s fantastic!! You’re lucky to have her. You trained her well!! More

by bwalker@ohwalkerins.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
May 24, 2024 -

Hendrick Lexus Charlotte responded

Bwalker@ohwalkerins.com, we're so glad that we were able to go above and beyond your expectations!

May 23, 2024

Michael Mirek was an excellent representation of your dealership ... Fast, effective, very thorough, patient and knowledgeable ... It's people like Michael that make me keep buying cars from Hendrick More

by dennmorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 24, 2024 -

Hendrick Lexus Charlotte responded

Dennmorley, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

May 23, 2024

Marija Snow was friendly, helpful and efficient in providing our service and tour tire replacement. More

by tom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
May 25, 2024 -

Hendrick Lexus Charlotte responded

Tom, we are so happy to read such a great review about Hendrick Lexus Charlotte!

May 22, 2024

Michael Mirek is my go to service rep. Very trustworthy. If you need a good service rep ask for Michael. More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 25, 2024 -

Hendrick Lexus Charlotte responded

Dr, we are so pleased you enjoyed your visit with Mike to Hendrick Lexus Charlotte!

May 22, 2024

Great service. Friendly staff. Waiting area is comfortable and clean. Video from service being done is helpful. More

by Smray33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
May 24, 2024 -

Hendrick Lexus Charlotte responded

Thank you so much again for your feedback! We hope you have a great day!

May 22, 2024

Great job! Best gas mileage on my trip that I have ever gotten! Thank you!! More

by pmiller251984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 25, 2024 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

May 22, 2024

always a pleasure dealing with Mike Mirek for servicing. responsive and knowledgeable. top notch all the way More

by Mr. Wonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 25, 2024 -

Hendrick Lexus Charlotte responded

Mr. Wonder, thank you for the high star rating! Thank you again for leaving us this response!

May 22, 2024

Michael Mirek handled all aspects of servicing my vehicle. He kept me informed about work, the costs and time. Pick up and delivery was great. More

by kmsteele53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 25, 2024 -

Hendrick Lexus Charlotte responded

Kmsteele53, we're glad you had such a wonderful experience with us!

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