Hendrick Lexus Charlotte

Excellent service always! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!! More

I have been extremely pleased with the service provided at the Hendrick Lexus on Independence and especially with Vanessa Hardley, my service consultant. She and the various service technicians are very p at the Hendrick Lexus on Independence and especially with Vanessa Hardley, my service consultant. She and the various service technicians are very professional and thorough in explaining the service performed or needing to be performed on my vehicle. I also bring it back to the dealership for service because I feel they are reliable. More

Great customer service and friendly staff! Always greet me with a smile each time I visit the dealership. Always greet me with a smile each time I visit the dealership. More

Every single person i've worked with from Sales, Financing and Service... All exceed expectations, go above and beyond and are an absolute pleasure to work with. Financing and Service... All exceed expectations, go above and beyond and are an absolute pleasure to work with. More

The staff is friendly and is always ready to be of service. Marisa Kovaly was a service representative that was informative and knowledgeable about the Lexus brand. I had a minor issue with how my veh service. Marisa Kovaly was a service representative that was informative and knowledgeable about the Lexus brand. I had a minor issue with how my vehicle felt turning left after a cold start. We discussed possible issues all the while making sure she passed my concerns on to the service mechanics. More

expensive, but worth every penny, Adrian was great and the work was the best, all in all a very good experience the work was the best, all in all a very good experience More

Excellent Customer Service! ! Would highly suggest this organization for all your Lexus needs!! A++ Service ! Would highly suggest this organization for all your Lexus needs!! A++ Service More

Great customer service, Ms. Kovaly from the service team took really good care of my TX when I brought it in for a recall and a software update. Kovaly from the service team took really good care of my TX when I brought it in for a recall and a software update. More

Great service experience at Hendrick Lexus, Marisa was great advisor and kept me informed along the process. great advisor and kept me informed along the process. More

I have been a 20+ year customer at Hendrick Lexus. This dealership consistently stands behind their work. I have aleays experienced impeccable customer service & eagerness to satisfy. I always leave t This dealership consistently stands behind their work. I have aleays experienced impeccable customer service & eagerness to satisfy. I always leave the service experience feeling like a valued customer. More