Hendrick Lexus Charlotte

Brian Dowles made my service visit fast and pleasant! He went above and beyond to help us with our Lexus. His care will make us come back to the dealership for all service instead of going someplace clos He went above and beyond to help us with our Lexus. His care will make us come back to the dealership for all service instead of going someplace closer to our home. More

Brian Dowless and Marija was a pleasure to work with and were clear and very helpful. were clear and very helpful. More

Excellent dealership! Courteous sales and service advisors. Purchased 3 new vehicles here over last 8 years. Never disappointed with vehicles, facility, or personnel. Courteous sales and service advisors. Purchased 3 new vehicles here over last 8 years. Never disappointed with vehicles, facility, or personnel. Brian Dowless was my latest advisor last week and was superb! More

Vanessa Hardley was a kind, competent, and well-informed customer service agent at Hendrick Lexus I had the pleasure of dealing with some weeks ago. customer service agent at Hendrick Lexus I had the pleasure of dealing with some weeks ago. More

Ralph Yerkes did a wonderful job demonstrating my new hybrid Lexus. Thank you for being so through! hybrid Lexus. Thank you for being so through! More

Great experience Bruce and Ralph were very helpful throughout I appreciate their help through the process throughout I appreciate their help through the process More

Hendrick Lexus of Charlotte continues to provide excellent customer service from the beginning of the sales experience to the very end, with special attention to every detail. It was a joy to purcha excellent customer service from the beginning of the sales experience to the very end, with special attention to every detail. It was a joy to purchase a vehicle in a very pleasant atmosphere, while being served by experienced and friendly sales staff. Thank you HLC, for a dynamic purchase experience! A very satisfied customer, driving my 4th new vehicle purchased from HLC! Sandra Vincent More

A special thank you to Hendricks Lexus of Charlotte for the outstanding service I am provided every time I visit the dealership for regular maintenance. I am especially appreciative of Vanessa Headley for the outstanding service I am provided every time I visit the dealership for regular maintenance. I am especially appreciative of Vanessa Headley for her professionalism as a personal car advisor. Vanessa goes beyond the typical customer service and offers supreme customer care. She is attentive to detail and takes time to listen to you about any concerns you may have about your vehicle. She follows up each visit with a text and a call to make you are satisfied with the service you were provided. Thank you Vanessa for being the ultimate advisor! More

Vanessa is the best customer service rep at Hendrick! ! Thank you so much for an amazing job!! ! Thank you so much for an amazing job!! More

Excellent service always! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!! More