Hendrick Lexus Charlotte

Routine service visit. Excellent explanation of what was to be done as part of that service and suggestions for additional work. David was easy to talk with and quickly e Excellent explanation of what was to be done as part of that service and suggestions for additional work. David was easy to talk with and quickly established a rapport with me that made me very comfortable. More

Took delivery of a ES 300 h. Ultra luxury package. A wonderful car, great ride, 43 mpg. Well worth the price. My 5th Lexus, I was well guided by our salesman, Bruce, and through Ultra luxury package. A wonderful car, great ride, 43 mpg. Well worth the price. My 5th Lexus, I was well guided by our salesman, Bruce, and through all of the car’s technicals by Ralph. Once again, a 5 star performance at Lexus on Independence Blvd. More

Dave was very professional and courteous during my visit at the dealership. He valued my time and understood my drive in to the dealership was over 1.5 hours so he reassured me that my vehicle would be read at the dealership. He valued my time and understood my drive in to the dealership was over 1.5 hours so he reassured me that my vehicle would be ready in less than the time allotted. More

Great professional & friendly associates, really appreciated our associate, David Macnold. He kept us in the know and the service was completed in the timeframe he suggested. I will continue to use appreciated our associate, David Macnold. He kept us in the know and the service was completed in the timeframe he suggested. I will continue to use Hendricks Lexus for our service needs. We will continue to use Hendrick Lexus because of the professional knowledgeable associates like David Macnold Thanks Brian Pratt More

I just found this Lexus dealership when I moved to NC and it is by far the best Lexus dealership I’ve been to! If you want someone that’s going to take care of you, be honest, and communicate go see Brian D it is by far the best Lexus dealership I’ve been to! If you want someone that’s going to take care of you, be honest, and communicate go see Brian Dowless!!! I promise you won’t regret it!! More

Have purchased several family vehicles from Hendrick Lexus in Charlotte over the years. The professionalism and courtesy of the employees, along with the Lexus vehicle performance, keeps me coming back Lexus in Charlotte over the years. The professionalism and courtesy of the employees, along with the Lexus vehicle performance, keeps me coming back. Ralph Yerkes, Technology Specialist, was super this purchase in explaining new items on my 2024 ES 350. More

Enjoyed working with Erin (Sales), Paul (Finance), and Ralph (Technology) during my recent visit to Hendrick Lexus Charlotte. They made the experience seamless and answered all of my questions. Would de Ralph (Technology) during my recent visit to Hendrick Lexus Charlotte. They made the experience seamless and answered all of my questions. Would definitely recommend them if you are in the market for a new vehicle! More

My service advisor, Vanessa Hardley, is always accommodating in getting my car serviced in a reasonable amount of time. She does a fantastic job of explaining what issues I may be having with my accommodating in getting my car serviced in a reasonable amount of time. She does a fantastic job of explaining what issues I may be having with my vehicle that needs to be addressed immediately or that can wait until my next visit. Superb knowledge and customer relations!! More

A personal note of thanks to Davis Machold for his knowledge , professional appearance and courtesy in dealing with me. David is someone I would ask for in the future. Thank you Lexus! knowledge , professional appearance and courtesy in dealing with me. David is someone I would ask for in the future. Thank you Lexus! More

They are helpful and friendly. Won’t give up getting something done for you and your veco Won’t give up getting something done for you and your veco More