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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,651 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,651 reviews

March 13, 2026

Michael and Finn provided outstanding service, great communication, and made the entire experience smooth and professional. More

by Athena Wilson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finn , Michael Mirek
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Mar 17, 2026 -

Hendrick Lexus Charlotte responded

Athena, thank you for taking the time to share about your service experience with Michael at Hendrick Lexus Charlotte. We are thrilled to hear that Michael and Finn provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 13, 2026

Excellent service ! !! We were in a desperate situation and this service we experienced was absolutely perfect !!!! Thank you!! More

by Rebecca & Mike Eicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Romero Service Advisor
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Mar 14, 2026 -

Hendrick Lexus Charlotte responded

Rebecca and Mike, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Jesse provided you with the 5-Star Lexus experience! Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again during your next visit!

March 12, 2026

This was my first visit. Everyone was so pleasant and made me feel like a welcomed customer. The service was completed efficiently. Their lounge is quite comfortable and a More

by joanmb5026
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
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Mar 14, 2026 -

Hendrick Lexus Charlotte responded

Joanmb5026, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about about our team. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 12, 2026

I've consistently visited this location for maintenance for more than 5 years, and I haven't been disappointed. Mike Mirek's consultative approach is appreciated without being condescending. I really enjoy More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
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Mar 14, 2026 -

Hendrick Lexus Charlotte responded

Christopher, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Mike and look forward to sharing them with our team. Thank you for your loyalty and being part of our Hendrick Lexus Charlotte family! We look forward to serving you again at your next visit!

March 11, 2026

Marisa Kovaly was knowledgeable and professional with the fix I needed on my GX550. I would definitely recommend Hendrick Lexus and Marisa More

by LReno32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
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Mar 14, 2026 -

Hendrick Lexus Charlotte responded

LReno32, thank you so much for sharing about your service experience at Hendrick Lexus Charlotte! We can't wait to share your kind words about Marisa with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

March 11, 2026

Very nice and friendly staff with very clean establishment, my service was awesome well done More

by Bosticspace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ola Ogunibi, Jerry Rinnix
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Mar 13, 2026 -

Hendrick Lexus Charlotte responded

Bosticspace, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that our team provided you the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

March 09, 2026

Quality service provided, timely appt made, continuous update with service analysis video, easy pay process as well... never disappointed More

by dcutler08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Josh Mohr, Dave Machold
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Mar 12, 2026 -

Hendrick Lexus Charlotte responded

Dcutler08, thank you for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that our team provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family!

March 09, 2026

TJ Bridges, Michelle Hanrahan and Tsvetina Dantzler made our car buyimg experience very easy and pleasant. We are very satisfied with our new car and the professional and friendly sale people at Hendrick Le More

by cwbarlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tsvetina Dantzler 5 stars!, Michele Hanrahan, Thomas Bridges
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Mar 10, 2026 -

Hendrick Lexus Charlotte responded

Cwbarlow, thank you so much for taking the time to share about your recent experience with TJ, Michele, and Tsvetina at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Charlotte family!

March 08, 2026

Vanessa was friendly and professional. I enjoyed working with her. I was very satisfied with the service she provided. More

by dipen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
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Mar 10, 2026 -

Hendrick Lexus Charlotte responded

Dipen, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Vanessa and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

March 08, 2026

Rebecca Brewer and Jacqueline Layne needs raises! Both were incredibly helpful even days later on phone calls. They both are a great additions to the Lexus team. Beverly Taylor More

by beverly
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Layne-finance sold my car to me
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Mar 10, 2026 -

Hendrick Lexus Charlotte responded

Thank you so much for taking the time to share about your experience at Hendrick Lexus Charlotte, beverly. We are thrilled to hear that Rebecca and Jackie exceeded your expectations! Thank you for being part of our Hendrick Lexus Charlotte family and please don't hesitate to let us know if there is anything further we can do!

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