Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,778 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 1,778 reviews

November 21, 2024

Michael Mirek is professional, friendly and thorough. My overall experience because of Michael was excellent! More

by ebony.shaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Nov 23, 2024 -

Hendrick Lexus Charlotte responded

Ebony.shaaf, we're happy you found Mike to be so supportive during your experience here at Hendrick Lexus Charlotte. Thank you for choosing Hendrick Lexus!

November 19, 2024

Great service department. Highly recommend Hendrick Lexus on Independence Blvd. David Machold is very professional and helpful and answers all questions that I have. More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 22, 2024 -

Hendrick Lexus Charlotte responded

Terry, we are so happy to read such a great review about Hendrick Lexus Charlotte!

November 16, 2024

Love getting my RC serviced here. Dave Mchold does a fantastic job getting en in and out on time and having it ready to go when I come for pick up. More

by Karinpiney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Karinpiney, thanks for your praise and kind comments about our team.

November 16, 2024

Thank you, Ralph Yerkes for being so helpful as my Technology Advisor! You are so knowledgeable and kind and I appreciated all the tips and tricks that you demonstrated and explained. I enjoyed meetin More

by Christine B.
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Christine B., we are so happy to read such a great review about Hendrick Lexus Charlotte! way to go Ralphy! If you have any further questions, please don't hesitate to reach out!

November 15, 2024

Marisa Kovaly was my service advisor and she was great to work with. Prompt service and helped with all of my questions. More

by Sandip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Sandip, we really appreciate your positive review! Until the next time we meet, take care!

November 15, 2024

The dealer ship,is great - but it is made up of people. David Machold Was a big help and always has been More

by cwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Cwh, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

November 15, 2024

I purchased my car from Hendrick Lexus. They service my Lexus and my wife's Toyota Highlander. They are professional and never pushy. David.Machold, my service advisor, is very knowledgeabl More

by hg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David.Machold, Dave Machold
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Hg, we are very happy we could provide you with a positive experience! Thank you for choosing Hendrick Lexus!

November 15, 2024

Hendrick Lexus Charlotte has a fantastic team. Mike Underwood is always great to work with. More

by vanessa hardley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Nov 19, 2024 -

Hendrick Lexus Charlotte responded

Vanessa Hardley, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

November 14, 2024

Excellent service department and sales department- everyone there is very helpful! Prompt service and help with questions answered! More

by Marilyn.michue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Vanessa Hardley
Nov 17, 2024 -

Hendrick Lexus Charlotte responded

Marilyn.michue, thank you for sharing your positive experience!

November 13, 2024

Ralph Yerkes was out technology advisor and he was great explained everything slowly to us so we could follow! Also gave us his contact Information to call him if we had questions when we got home. Every More

by cpp0303
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayden, Ralph , Ivan Blair
Nov 13, 2024 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! Ralph and the team do a great job! If you have any further questions, please give us a call. We're always happy to help!