Hendrick Lexus Charlotte

Great service, did it in a timely manner,,,personalized, professional, very nice waiting room as well professional, very nice waiting room as well More

Dave Machold is great to work with. I’m always pleased with service and the staff is responsive. I’m always pleased with service and the staff is responsive. More

We have been customers of Hendrick Lexus Charlotte for over 15 years and the courtesy and attention to detail has always been excellent. over 15 years and the courtesy and attention to detail has always been excellent. More

Adrian was one of the most knowledgeable service consultants that I’ve ever worked with. Also went out of his way to give me extra information. consultants that I’ve ever worked with. Also went out of his way to give me extra information. More

I recently visited the Lexus dealership and was extremely impressed with the quality of service provided. Everything was handled professionally, efficiently, and on time. From the moment I walked in, the sta impressed with the quality of service provided. Everything was handled professionally, efficiently, and on time. From the moment I walked in, the staff was welcoming and attentive, ensuring that all my questions were answered. More

Great experience and I will always go back. Thank you so much for the wonderful experience. Thank you so much for the wonderful experience. More

Dave Machold is an excellent service consultant. I always take my Lexus to him when I need work performed! I always take my Lexus to him when I need work performed! More

Consistent excellence over time. Clean, efficient, quality customer experience focus. Good follow- up. Creditable recommendations provided without pressure. Sense of business integr Clean, efficient, quality customer experience focus. Good follow- up. Creditable recommendations provided without pressure. Sense of business integrity More

Very professional and knowledgeable. Reasonable pricing as well. Work done in the expected time estimate given. Reasonable pricing as well. Work done in the expected time estimate given. More

Excellent service every time! Mike Underwood is superb, friendly, professional and knowledgeable. He always addresses all my questions and makes sure any issues with car are thoro Mike Underwood is superb, friendly, professional and knowledgeable. He always addresses all my questions and makes sure any issues with car are thoroughly taken care of in one visit. I’ve been a happy customer at this dealership and have seen Mike Underwood since 2009… would not go anywhere else. More