Hendrick Lexus Charlotte

No wait time. Everyone was very courteous. Enjoyed working with Marissa and appreciate the use of a loaner Everyone was very courteous. Enjoyed working with Marissa and appreciate the use of a loaner More

David's experience in Service of the Lexus models shows an understanding that makes the client at ease. Thank you David fo the care of this vehicle!! an understanding that makes the client at ease. Thank you David fo the care of this vehicle!! More

Excellent service; Courteous staff; I am always very happy to visit. Dave Machold is particularly exceptional. happy to visit. Dave Machold is particularly exceptional. More

David Machold was very efficient and kind when I dropped my Lexus 350 off for servicing. I have always had the greatest care and everyone is very professional and polite. my Lexus 350 off for servicing. I have always had the greatest care and everyone is very professional and polite. More

Marissa Kovaly took care of our 2019 LEXUS. NX300h like it was her own! This was a Certified Lexus & that means exactly what they say it does. Believe it! We had to have a brake actuator replac NX300h like it was her own! This was a Certified Lexus & that means exactly what they say it does. Believe it! We had to have a brake actuator replaced & we had to wait on the part so we had a loaner car for a week. We will always drive Lexus because of the engineering but also because of the service. LEXUS stands behind their vehicles. Don’t buy used unless it is certified! More

This has been the best dealership/service experience I’ve ever had. Buying the certified pre owned was easy and no hassle. The service department is amazing. I worked with Marisa Kovaly and she went above an ever had. Buying the certified pre owned was easy and no hassle. The service department is amazing. I worked with Marisa Kovaly and she went above and beyond to help me with my service. More

I recently had the state inspection done at Hendrick Lexus Charlotte. I have been a customer there for over 30 years and have always had my cars serviced in their service department. They are always Lexus Charlotte. I have been a customer there for over 30 years and have always had my cars serviced in their service department. They are always professional and efficient and keep me updated on progress. Marisa Kovaly was the service representative who worked with me during my recent visit and she was great. She has a very friendly and positive personality and was knowledgeable and professional. I have always been impressed with the quality of sales and service representatives with whom I have interacted at Hendrick Lexus! More

Quick and efficient service visit. Service person, Dave Machold, kept me informed on progress of repairs and explained clearly what repairs were needed now those to be considered in th Service person, Dave Machold, kept me informed on progress of repairs and explained clearly what repairs were needed now those to be considered in the future. More

I always receive great service at Hendrick Lexus since 2007. My service advisor is Dave Machold. 2007. My service advisor is Dave Machold. More

Hendrick Lexus always provides great services. I really trust them and am satisfied with courtesy, technical support, and nice waiting space. My advisor is Dave Machold. I really trust them and am satisfied with courtesy, technical support, and nice waiting space. My advisor is Dave Machold. More