Hendrick Lexus Charlotte

The BEST service! Vanessa Hardley was so helpful, quick to respond, and made the experience even better. Thank you, Lexus team! Vanessa Hardley was so helpful, quick to respond, and made the experience even better. Thank you, Lexus team! More

Had a wonderful experience at Hendrick Lexus. First time visit for service. Worked with Marisa and she was superb! Helped me with all my questions and definitely will be back! First time visit for service. Worked with Marisa and she was superb! Helped me with all my questions and definitely will be back! More

Great service . Advisor Michael Mirek was prompt and very helpful and keep me informed about what was needed for my vehicle . Advisor Michael Mirek was prompt and very helpful and keep me informed about what was needed for my vehicle . More

I was greeted quickly and service went beyond expectations. Loved the tech video, thank you! expectations. Loved the tech video, thank you! More

Michael Mireck was great to deal with. Kept in contact with updates on my service. Kept in contact with updates on my service. More

Lexus service on Independence continues to deliver outstanding service and timely delivery of my vehicle. outstanding service and timely delivery of my vehicle. More

I recently had my vehicle serviced and Michael Mirek assisted me and assured me everything was done correctly for my Lexus NX. assisted me and assured me everything was done correctly for my Lexus NX. More

Service was great and done in a timely manner, I will continue to have my car services there continue to have my car services there More

Fantastic service department. Dave M is great to work with. He provides excellent customer service, answering all of our questions about the work to be performed in a thorough and Dave M is great to work with. He provides excellent customer service, answering all of our questions about the work to be performed in a thorough and timely manner. We are loyal hendrick Lexus customers because of our positive experience with this dealership and service department! More

My car service was great. Marisa Kovaly was professional, knowledgeable and customer oriented for drop off and pick up. Liked that she got me a loaner instead of me waiting Marisa Kovaly was professional, knowledgeable and customer oriented for drop off and pick up. Liked that she got me a loaner instead of me waiting there. Also, like Lexus process of sending a video with any faults noted by the mechanic, which is very helpful. Thanks again. Mark More