Hendrick Lexus Charlotte

Brian D. is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy is always in an upbeat, cheerful mood, making the process a pleasant one regardless of the car, time of day, or issue that may be presented. Enjoy working with him and the personal touch he gives his customers More

Our service experience with Brian Dowless went very well, as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's as usual. Brian goes the extra mile to arrange scheduling, availability of needed parts, and keeping us informed throughout the service process. He's also very professional, knowledgeable of the Lexus brand, and personable. We work with Brian for all our service needs, and will continue to do so in the future. More

Brian Dowless was hands down the best experience I’ve ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! ever had at a service department of any kind especially being a woman , They’re usually intimidating!!! More

Brian Dowless is an excellent service rep He is very friendly and worked very hard to get my car serviced and back to me in a reasonable time. The dealership is a very nice place to "hang out" while wa friendly and worked very hard to get my car serviced and back to me in a reasonable time. The dealership is a very nice place to "hang out" while waiting on your car. More

Brian Dowless was our consultant who helped us. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. He was very freindly and new all our problems and get it resolved quickly. Very happy with his service. More

Michael Mirek was great to work with, good timing on dropping off /pickup, and the communication was great. dropping off /pickup, and the communication was great. More

I recently received service and Adrian Cruz-Cordero was a new service advisor that I worked with. He was friendly, took the time to show me the different features in my loaner car and was very knowledgeable. new service advisor that I worked with. He was friendly, took the time to show me the different features in my loaner car and was very knowledgeable. Having a sense of humor was an added bonus and it was appreciated! Don’t hesitate to request Adrian, you will not be disappointed. More

Mike Underwood has been my go to Service Agent for nearly 9 years. I trust Mike, and 2014 Lexus ES350 runs like a charm thanks to Mike’s recommendations and services. Bob Hill 9 years. I trust Mike, and 2014 Lexus ES350 runs like a charm thanks to Mike’s recommendations and services. Bob Hill More

As a new customer the service we received was top notch thanks to our personal service agent Dave Machold. He assured us that our used 2022 Lexus 350 was in excellent condition and road worthy. We are ve thanks to our personal service agent Dave Machold. He assured us that our used 2022 Lexus 350 was in excellent condition and road worthy. We are very pleased. More

Maria snow is a great to work with. Enjoyed the experience. Hendricks is a great place to buy cars. Thanks again. Enjoyed the experience. Hendricks is a great place to buy cars. Thanks again. More