Hendrick Lexus Charlotte

Sales and service were both great! Dave Machold in service was excellent! I previously owed an Infinity and I can definitely say Lexus service is superior to Infinity. Dave Machold in service was excellent! I previously owed an Infinity and I can definitely say Lexus service is superior to Infinity. More

Kelvin Parsons and Ralph were phenomenal! They went above and beyond what we expected when buying a new car. Didn’t like spending 5+ hours there on the first day, being pressured about the t They went above and beyond what we expected when buying a new car. Didn’t like spending 5+ hours there on the first day, being pressured about the type of financing we should use, or the attitude by Amanda. She even called Ralph when he was going over the car’s features and said “Are they still here?” with a salty attitude. More

The one and only appointment I DO look forward to is with Lexus! And Dave is such a pleasant person to work with! Lexus! And Dave is such a pleasant person to work with! More

This dealership gives great service and the customer service is great. Vanessa Hardley is excellent with telling you about what is going on with your car and makes sure you are notified within a reasona service is great. Vanessa Hardley is excellent with telling you about what is going on with your car and makes sure you are notified within a reasonable time. She cares about her clients in that she is respectful and patient, sometimes explaining what needs to be done to your care can become very stressful. More

David Machold has provided me with excellent professional service. He has been wonderful to work with and is an asset to Hendrick Lexus. service. He has been wonderful to work with and is an asset to Hendrick Lexus. More

Vanessa Hardley is fantastic to work with! I appreciate her attention to detail. Thank you I appreciate her attention to detail. Thank you More

Vanessa is a very pleasant and thoughtful representative for your department. She informed me of the needed services for my car. . for your department. She informed me of the needed services for my car. . More

Vanessa did a good job . She was Very efficient and helpful. I would recommend her ! She was Very efficient and helpful. I would recommend her ! More

Great dealership with awesome service. This was my first time with Vanessa Hardley as my advisor, but would highly recommend her. Very friendly and personable. This was my first time with Vanessa Hardley as my advisor, but would highly recommend her. Very friendly and personable. More

When I take my cars in for service, I usually ask for David Machold, who is always on top of his game. Great service with a smile and on always on time. Highly recommend! David Machold, who is always on top of his game. Great service with a smile and on always on time. Highly recommend! More