Hendrick Lexus Charlotte

Clayton King, Jackie Layne and Ralph Yertes were all very knowledgeable, professional and helpful making our experience 5 star! knowledgeable, professional and helpful making our experience 5 star! More

Great service from Carlin, Finn the tech specialist. Finn explained how some of the new tech worked on my new ES 350. Thanks Finn you did a great job Finn explained how some of the new tech worked on my new ES 350. Thanks Finn you did a great job More

I would like to express my deepest appreciation to Hendricks Lexus of Charlotte for their outstanding performance. Chad Miller (Sales representative)Ivan Blair (Financial service manager) Ralph Yerkes Hendricks Lexus of Charlotte for their outstanding performance. Chad Miller (Sales representative)Ivan Blair (Financial service manager) Ralph Yerkes (Technology specialist) your dedication, hard work, and commitment to excellence are unparalleled. Your focus on customer satisfaction, professionalism, and expertise has helped me to achieve my new vehicle. Thank you for all of your help in finding my new vehicle. I will definitely refer Hendrick of Lexus to my family and friends. More

Brian Dowless was our service advisor and patiently explained how some of the new tech worked on our 2024 RX 350. Quite an upgrade from our 2011. Thanks Brian. explained how some of the new tech worked on our 2024 RX 350. Quite an upgrade from our 2011. Thanks Brian. More

Great service from Brian Dowless. My first service appointment and Brian did an outstanding job. He was friendly, knowledgeable and kept me informed during the time and I felt confide My first service appointment and Brian did an outstanding job. He was friendly, knowledgeable and kept me informed during the time and I felt confidence on leaving that my issues were resolved. More

I've been a customer for 9 years. I consistently receive professional, courteous, and informed service! I consistently receive professional, courteous, and informed service! More

Mike Underwood has been my service advisor for years and continues to provide excellent customer service. continues to provide excellent customer service. More

Had exceptional service from Mike Underwood. He was knowledgeable, friendly and honest in his interactions during my appointment. He is an asset to Hendricks Lexus. He was knowledgeable, friendly and honest in his interactions during my appointment. He is an asset to Hendricks Lexus. More

I worked with Mike Underwood, and he was great! He worked efficiently to get my car service completed and made sure I had a loaner vehicle. He worked efficiently to get my car service completed and made sure I had a loaner vehicle. More

Always great service! Marissa was wonderful keeping me informed as to what was going go! Marissa was wonderful keeping me informed as to what was going go! More