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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

July 24, 2024

It was a pleasure working with Adrian Cruz-Cardero. He kept me informed throughout the process and he was a excellent to work with. I could not have had a better experience. More

by semitchum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cardero
Jul 26, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Adrian did. We appreciate your recommendation and hope you have a great day!

July 23, 2024

Adrian Cruz-Cordero was great, kept me updated throughout the process of my vehicle being serviced! More

by lindseykkerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Jul 24, 2024 -

Hendrick Lexus Charlotte responded

Lindseykkerns, we're glad to hear you enjoyed your visit. Adrian does a fantastic job advising all of his guests and we are glad to know there was no exception during your visit. Please reach out if you need anything else.

July 23, 2024

Michael Mirek is a professional and helpful Service Consultant who always makes me feel like a valued customer. When I arrive at the dealership he is ready to help me get my vehicle serviced. He keep More

by JJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dowless, Michael Mirek
Jul 24, 2024 -

Hendrick Lexus Charlotte responded

Jjc, we are glad we could help! Thank you for allowing us the opportunity to service your Lexus! Until the next time we meet, take care!

July 23, 2024

I received excellent service at Hendrick Lexus in Charlotte. Special thanks to Adrian Cruz-Cordero for his diligence and cooperation! From the moment I arrived, the staff was welcoming and attentive, More

by Milad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz-Cordero
Jul 24, 2024 -

Hendrick Lexus Charlotte responded

Milad, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Adrian is one of our newest advisors, but in a short time he has shown us and our guests how lucky we are to have him on the team. Thank you again for leaving us this response!

July 23, 2024

Adrian Cruz-Cordero was my service advisor. He was pleasant and accommodating. I wasn’t notified of any issues while waiting. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Jul 24, 2024 -

Hendrick Lexus Charlotte responded

Hi Gwen, thank you so much for your positive comments about Hendrick Lexus Charlotte! Have a nice day!

July 23, 2024

Excellent service and advice every time you take your car for service. Make sure to see Michael Mirek he will take care of you! More

by merlerandall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 24, 2024 -

Hendrick Lexus Charlotte responded

Merlerandall55, your satisfaction is our top priority. Thank you for sharing your experience with the world!

July 23, 2024

They did a great job on my lexus. Hendrick is the best place to buy and service my cars. More

by Patrickrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Brandon Culpepper
Jul 25, 2024 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 23, 2024

Ralph Yerkes helped me get car play set up and was very patient. Would not have been able to get it set up without his help. More

by Granwen
Recommend Dealer
Yes
Employees Worked With
Erin gast
Jul 25, 2024 -

Hendrick Lexus Charlotte responded

Granwen, we really appreciate your feedback! Please reach out if you need any additional assistance. Have a wonderful day!

July 23, 2024

A top shelf experience. They provide a quality and reassuring service experience. Michael Mirek took a hands on approach to addressing my concerns and I was very pleased. I More

by cornellturner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 25, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2024

Everyone is kind, knowledgeable, and thorough. They provided a great experience and took a lot of time to ensure I was a satisfied costumer. More

by Burnsbeaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph and Donte, BJ Muckelvene
Jul 23, 2024 -

Hendrick Lexus Charlotte responded

Burnsbeaver, we are very happy we could provide you with a positive experience! Thank you for choosing Hendrick Lexus Charlotte!

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